Customer Ratings & Reviews

Service providers were very knowledgeable and professional in service

Fast and efficient. On time and professional. Happy.

I bought a new Samsung (65-in.) Smart TV and felt the necessity to get a new Sound Bar to enhance the audio in my family room. Came to BestBuy and booked the Geek Squad to install the audio system since the TV was too heavy to move. The Squad quickly did the work with ease that elevated the audio quality to a remarkable level for my blu-ray movies and streaming channels, too. Had to make some popcorn, relax and enjoyed the big screen movies!

I love the sound quality and plus bass. Don’t miss my five speakers anymore and specially all the wires.

He was great! Very knowledgeable and listened to me.

the sound was bad so they just fixed it now it is great

The guys did a tidy, quick professional job installing my electronics

Paz, From the Geek Squad, got the sound bar and subwoofer working much more quickly than I had expected. He worked hard, had the knowledge, and the expertise he needed. Plus, he had the patience with me. But the bottom line, he did his work and did it well. If I need additional work on my electronics, I will definitely call the Geek Squad, set up an appointment and let them do their jobs.

Professionally installed, tested and cleaned work Area

did a great job connecting bose sound speakers and base sound system , working great.

Being a Best Buy Total Tech Member. I have had The Geek Squad has come to my mobile home on several occasions to connect my home devices. Most of the time Free of Charge. I don't know who I would call to get my home devices installed.

The Geek Squad got our printer back online and we were up and running in no time. They also paired the sound bar to my TV and remote taking the frustration out of watching TV again. Their techs truly know their stuff and for senior citizens that is a blessing.

Easy install and take away old tv for recycling.Thanks.

The Geeks were very good and professional. Sound is good now.

The Geek Squad rep was prompt and worked hard to try to get my Bise sound bar which I purchased from you two years ago, to connect with the smart TV. He worked for about 1.5 hours and tried everything but was unsuccessful. It worked briefly but quit and did not resume. He even returned again toward the end of the day but again was unsuccessful. I gave up and ordered a new tv from you but changed my mind before delivery. Later I decided to delete the Bose app on my phone and reinstalled it. It immediately recognized the Bose 900 soundbar and now the Bose system works perfectly. The problem was with the Bose app. I am not dissatisfied with your service, your employee was sincere and worked hard to solve my problem.

The Geek Squad did a great job setting up our Universal Remote! Very knowledgeable! Could not have asked for a better job!

The geek squad removed my old TV mounted the new one & connected the sound bar.All was great

Best Buy will bring the products and install them. I am an electronic idiot so their help will be invaluable.

Agents were knowledgeable, personable and highly professional throughout. They unpacked the TV removing the large box and associated packing material. We were pleased with their service.

Agents were knowledgeable and hookup was quick sound is awesome great quality and great service from the geek squad