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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 7,923 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed by SoundBar quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted SoundBar and installed it quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was mounted quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted quickly and efficiently. Made sure all devices were connected and working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got Bose sound bar working quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got Bose sound bar working quickly. They were on time and very professional. Would use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in to adjust the Soundbar and make sure Tv was working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Eric

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just installed yesterday, but it sounds great.. Eric was incredible. made all work & cleaned up after himself

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived right on time and did an great job unpacking and setting up my soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    instalation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job and knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Set up Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of new receiver to a home theater system was done and conducted in a professional manner. There were no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Help With Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a soundbar on my TV. They were knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped in smooth installation. It was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and professional great team. Made my life easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for a great product. We learned how to use our product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tech set-up my sound bar efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech unpacked the sound bar and set it up. He was knowledgeable and had the unit up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geeksquad did a excellent job installing my new so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line. Super great. Good Good Good Good G

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad setup my system quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the b geek squad wa a very professional and had my system reconnected in a short amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installed with tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv and sound system with all devices and showed us how to use it all. Very neat with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very personable and knowledgeable installers. Very impressed with the cleanliness and knowledge of products looking forward to using Best buy again they're excellent with great management

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a great job best sound bar ever works like it should

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this added and wow the sound is unbelievable and I’m glad we added it .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Denon is top-notch with Geek expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad expert put together an excellent sound system incorporating a new Denon Unit with existing speakers.

    I would recommend this to a friend
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