Customer Ratings & Reviews

All was mounted and connected. Everything wad done professionally.

This was a great service for me because I purchased a TV for a friend who is disabled and I couldn’t be there to help him set it up. I highly recommend it.

The crew was very good - in and out fairly quickly. TV and sound bar look and sound great.

They were amazing! I was impressed with their installation methods. They knew what they were doing. Friendly, and made sure it was exactly where I wanted it

Installation service was excellent! Great job, guys!

The installation went smoothly, and the TV looks great. The technicians were very professional and explained everything thoroughly.

They came out at the designated time, they were nice, polite, brought covers for their shoes. They did an excellent job of installing the tv.

THE TWO GUYS WERE WONDERFUL & VERY HELPFUL; THEY ALSO MADE SURE TO CLEAN THEIR MESS & CAME IN THE HOUSE WITH SHOE COVERINGS

Jamie Hipp and his team were fantastic! They were on time and installed my TV flawlessly. They also helped me with my sound system. I give them an A+

They were here prior to time. Finished in no time at all. They had extra parts with them to install. I was very satisfied

The agent mounted the TV on the wall but had to use a drill to drill holes in the esll

They were great! Very polite and efficient! We’re in and out took my old tv and installed the new one with ease!

The guys who mounted the TV were great! They got the TV mounted in a short time and made it look easy. They were very friendly and professional.

Great service, courteous and cleaned up after the job was done. 100" tv mounted no problem at all. All this was included in the purchase price! To that I say a job well done best buy.

Great consultation and execution, very thoughtful in recommendation. The site should just include the upcharge for outside installments vs finding out when they arrive.

The two guys did a great job, and i was mostly unavailable as i had meetings scheduled, they needed minimal guidance.

He included service was very professional and clean. Insulation was timely and I was up and running within a couple of hours.

The 2 agents worked so quickly and efficiently. Mounted the large TV with surround bar and programmed for me.

Very sturdy and affordable. Good price! The technician installed it within no time and was able to mount my 75 inch TV onto the bracket with ease.

I paid $191.91 for installation and mounting, and I wish I could give this zero stars. This was a gift for my grandmother and the tv was not set up correctly by the best buy technician. When we complained about the picture, Best Buy told us that it would cost more money to send someone to help- even after we paid nearly $200 to have the tv installed correctly in the first place!! Terrible customer service. Best Buy also told us that we couldn’t return the tv, even though the return policy also clearly allowed a return until 1/15 with original packaging. Fortunately, we eventually figured out that the HDMI connection was done incorrectly and solved the problem on our own. Would recommend not paying for this service. If you want your tv installed correctly, just do it yourself.