Customer Ratings & Reviews

The guys who delivered this item were very professional .

Geek Squad, tech. were professional, friendly, kept areas clean after installation. Knowledgeable. They knew the job.

It was wonderful to be serviced by the geek squad. We valued their knowledge, expertise and best consult and work. The work is awesome in overall! Service staff were Juan C. and Jose.

the Geek Squad did a wonderful job installing the TV- Neat and professional

I wanted to pick it up myself, but was told I would need several people to get the installation for $119.00. The only thing this includes is taking it out of the box and putting the legs on. So basically for the delivery. If I was to make a purchase at best buy again I would not pay someone to just deliver it.no geek squad came, 2 delivery contractors delivered it.

I have yet to use this service, but the ease of set up was great.

Our installers were so fantastic. I would recommend letting them do the inspection.

The company was very professional, careful and friendly.

Ten was perfect. Super friendly and professional. They took all of the packaging away

Bought 98” Samsung TV. Delivery team demanded $269.99 to place on console, damaged TV during setup. Best Buy denied charging fee and refused refund. Bank disputed and resolved in my favor. Very disappointed with service and accountability.

TV is amazing it's like everything is in real life

You guys suck l have been waitting for almost 2 months . You send someone to come out ,and they came out for a tv set up that by the way l set it up myself. This has been escalated 3 times with no help. I believe you should train your staff. No one returns call .so unprofessional. I will never purchase from best buy again.

I would not recommend this service. The delivery folks only unboxed the TV, attached the legs, handed me the remote and left. They did not turn on the TV or connect the cable box or tidy up.

Great team and great setup that went with it. Highly recommended

service not complete. product damaged on delivery. situation not corrected timely.

the agents showed up with no tv to set up. I had to go up and get tv myself. it has been the biggest hassle to get them to deliver the tv. It took a month to finally get it and I had to go pick it up

Delivered TV but never set-up TV. Delivery personnel rude. I paid for basic set-up but service was not provided.

My tv ending up having pribkems no sound and pucture was fkashing. I paid over 1,000 fir it not to work.

They had to come back multiple times and everything was greatveach time