Customer Ratings & Reviews

We purchased our LG Nano TV from Best Buy in January. It replaced the 14 yr old 70" Vizio we had. This Television has the most beautiful picture. The colors are amazing. It is like having the actors right in your living room or being in a movie theatre.

Had a fireplace console installed. I disconnected my home theater ( didn't take a picture) old sch how hard. Well had to call the squad and the rest is history. Up and running, understanding more of the systems capabilities. Great and professional guys.

The guys from Geek Squad were courteous and efficient in setting up my TV. I appreciated them calling to ask if they could come earlier and everything was up and running in no time. They were a terrific team!

Both fellows worked well together. They were friendly and professional. Best Buy is lucky to have both of them. Knowledgeable and efficient.

The best reason to purchase a TV from Best Buy was it is setup by their team. They we’re on time, courteous, spent as much time as necessary to make sure you were comfortable with your TV’s operation, cleaned up the trash and took it with them

I had our new TV on the stand in which the old one sat. The Geek Squad rep. brought the TV in and took the old one out. Set up in good working order. Very polite, clean and showed us how to use the TV, sound bar. Very happy with the delivery and set up.

Very knowledagble and professional set up. Answered all my questions.

The agent was very friendly, took his time to understand what I really needed and put the tv on top of the mantel. There are still many cords that we could not figure out where they were meant to go or why there were so many.....

Installation was done quickly, without fuss. Connection to the Direct TV controller was done and they demonstrated the features and use. TV is really great

The agents went above and beyond. I still got my discount when I had to buy an additional item I did not have. They even hauled away the heavy twenty year old television!

The Television was fixed, didn't have to buy or have it replaced; thanks to the Geek Squad Techs; they knew their job and did an excellent one; call the Geek Squad, the techs are very knowledgeable

The two Geek Squad agents showed up early (which was great), were extremely competent, and did their job very efficiently and quickly. I was so impressed with both of them. They wore masks and booties and cleaned up. What more could anyone want?

Lg. Working good. Suund bar not as well as told by Best Bye Rep. Also wishing Best Buy, a very happy and prosperous new year 2024 Godspeed with every one..!!

On time, completed quickly TV worked right away and Roku installed.

Excellent job! Careful unboxing and setup. Initial setup of tv features was good and got soundbar and Roku working correctly. Very happy.

Geek Squad are EXCELLENT at setting up your TV. They take their time to make sure everything is right. Professional, knowledgeable, and courteous.

The installer was excellent & did a great job installing this product.He left no mess & took my old TV, which he was told to do.. When I use this service again, I hope he is the one that comes to my home

i could probably have done this myself --in a day or two. the geek squad came in,wrapped the tv, installed it to my devices with no time lost to error. While they were instilling, they talked me through it so well that i might be able to get a lot closer to their time should i ever have to do it again. But if there comes an again, i will probably call them back. that good!

The set up crew were very professional, helpful and gave me useful tips on how to maximize the enjoyment of the tv and soundbar. Commendable Team!

Arrived on time, Set the set up very quickly, including making all the connections. Team was was very friendly and communicative.