Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 18,772 reviews
  • Rated 5 out of 5 stars

    Well worth the cost.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to schedule appointment. Constant update on arrival date and time. Arrived right on time. Got to work setting up tv with necessary computer settings and streamer settings. Very polite neat with removal of old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation Beautiful picture Easy operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job in setting up a new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jelly did a great job setting up my TV…fast & efficient. She answered all the questions I asked, with patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad agents arrived within scheduled time. My new tv was installed easily and quickly. They helped me set up an account since I have slight vision problems. That was very much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a smart TV set from Best Buy. Geek Squad technicians expertly installed the new equipment and explained how to use it. We were very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always professional, knowledgeable and friendly. Great job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad That Gets It Done Right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so happy with the Geek Squad. The young lady that came, not only set up my TV. But she also installed my TV Stand and downloaded to apps for me. Anytime I need something done that I am not equipped to do. You can bet I will be calling the Geek Squad for an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, helpful, courteous. Was clear and concise and explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size for my bedroom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is perfect and it feels like I'm in the room with the people on the TV. Color is perfect, everything looks so real. The sound is incredible. Frankly if you have been watching an old TV and then switch to the newest technology, don't be surprised at how shocked you will be at how different everyone looks and how you will now be part of the experience you are watching. You deserve a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the original product proved to be defective technicians were professional about arranging a replacement. Installation was well done. My cable box and DVD player were properly connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY HAPPY!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the GEEK Squad x 2 TV installations. So Happy with their service. They did not leave until all was hooked up, working with our internet service and they showed us how to work each TV unit .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The installation of my new fire TV was quick & all went well. The service techs were very nice & careful to observe safety standards. Also they made sure I knew everything I need to know to take full advantage of my TV even programing my controllers for me. Worth the extra cost for how easy it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly, explained everything Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept updated about time of delivery. Called when on way. Team was efficient and did comple ser up. Kept home clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Greek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech. that came to install our TV was excellent. He was very professional, very personable and willing to do what it took to make us happy. He saw the I couldn't hook up our other TV and connected for us. Great Geek Squad Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest way to have new TV set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that came to install the TV and sound system were extremely nice. They cleaned up all of the cardboard and papers and took it all away. They made sure that we knew how everything worked together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to the house to set up the tv were awesome. They stayed until we we satisfied with everything. Explained how to use the tv( add apps etc) they were very polite, helpful and professional. I would definitely recommend having your tv set up for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the staff who came to install very professional, they left my room clean and there was no clutter, they took all the garbage, the installation very professional and fast the cables very orderly and left everything working and insured, very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris and Petro were outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and instruction went very well. Both installers were very knowledgeable and helped me understand the details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with total Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few agents through Total Tech viwit us, first to install and cover all the bells and whistles of the new TV. But needed new DirecTV box, and once we got that, another excellent Total Technician came and finished set up. Everything works great.

    I would recommend this to a friend
Sponsored