Customer Ratings & Reviews

The agents were very knowledgeable and coached through the aspects of the new TV and the monitor. They gave us a lot of information that made our use of our new TV easy even after they left. They were personable and offered advice on several related tech subjects

Very good job installing and optioning my Sony Flatscreen, Soundbar and Subwoofer, and Blu-Ray DVD. Useful user instructions. Both representatives were very friendly and knowledgeable.

Both men were great! Very polite and professional. They knew their product and could answer all my questions. We really appreciated their time, communication and efforts!

Best Geek Squad member. Jesse originally came out last year and set-up our new tv cabinet and new flat screen tv. This year he came out and showed my husband and I how to attach an app to the tv and an HDMI cord so I can use Hoopla from my laptop. Best tech!

Great tv , easy to place on mount.the service was so great . I was able to use my tv right away , easy friendly. The tech is excellent and patient with me how to use the tv.

The installation crew were very professional when they arrived at my home. I was never notified by the store when the crew would show up. The crew was very appologetic for the office's lack of communication to me. They moved the old tv upstairs tou bedroom for my wife and they cleaned up afterwards.

Awesome staff came to house and put TV on wall. Friendly staff. Answered questions. There was a little confusion regarding the info. Made one call and everything was sorted out.

The agents set up my TV and showed me how to use it.

Preston was excellent. Carefully set up my new tv and remotes.

Wanted 6 TV /Monitors installed in new office. Scheduling was not difficult and was fully explained inside the store. Pricing was very reasonable. I had some concrete walls but the team showed up with tools already in their truck to perform. They cleaned up very good as they were leaving. Walk-Around after work was done was very professional.

The second Geek Squad Team was VERY GOOD. JJ and his assistant were very, very helpful and patient. Ned more like them.

Excellent service and install, good communication, kept up to date when arrival time, polite, professional, removed all packing boxes and old tv, set up new tv perfectly.

The agent delivered both the 55" & 43" TVs I purchased within the time frame promised. He disconnected my old non-working TVs and connected the new ones in their respective locations. He set up my satellite, blue-ray, remotes, set up my internet and streaming services with my credentials, showed me all the smart features of the TVs and answered any questions I had. He was friendly and professional, and extremely knowledgeable and efficient. There was no cleanup because he removed all the packaging from the house. He also hauled off the old TV which was great because I wouldn't have known how to dispose of it safely myself. I was quite impressed with the agent and all he did, all in about an hour from start to finish. He didn't rush, he was just very efficient.

Austin and Bailey did a great job. Called before they arrived, got there right on time, and did a great job setting up the new TV while taking away the old one. Helpful and professional throughout. Made for a great experience.

Justin G. and Maria C. (Geek Squad) from Garden State Plaza store set up/installed my big screen TV and surround sound system. Wow! They were professional, friendly, knowledgeable and very efficient. But they were also patient, listened to what I wanted and answered all of my questions. Kind of like having a family member doing the setup.

The geek squad member was here on time and set my tv up quickly. He was very professional and wore booties over his shoes and a mask. He showed me how to use it and asked if I had any questions. I was very pleased with the service and would recommend them to my family and friends.

I have five receivers in my home, I needed them all to be connected to U-verse and the TVs individually. The service was good as all the installations and connections were made by (Geek Squad). Although I need one more of them to be wireless, to hide the cable we are getting by with it now. All in all satisfied with the home TV connect procedures.

the installation was good. Had a problem with a cracked screen and it was replaced in 3 days. The men were all very professional and did all that I asked. Thank you very much.

We're seniors who could not possibly install ourselves, so we were especially happy to get two extremely courteous and skilled installers who helped us get acquainted with our new TV, set up all our apps and explained the remote, and so much more. Couldn't be happier!

I had a 65" Sony tv set up on a swivel stand.It was a swap out for a Samsung which I was unhappy with.Since I went with the extended warranty it was no hassle.They did a great job connecting everything, arriving sooner than the estimated time window.I will use them again.