Customer Ratings & Reviews

The Installer that came here was very nice, capable, knowledgeable, and efficient.

The agent removed the old unit, installed the new unit and connected everything very quickly and neatly. She was very knowledgeable and explained everything to me in great detail especially to me a "tech dinosaur" that was very easy to understand.

Television is nice, the install was great. The two gentlemen that came out were wonderful and when the TV didn't fit on the stand they gave me another option and went back to the store to get me a wall mount and installed it that same day! Great service!

Excellent Professional and Reliably performed. Charging I take issue with. Bait and Switch in pricing. Installation great. Billing poor

Excellent Tech! He installed quickly, making me feel that he knew what he was doing. Also, giving me information on the actual working as he worked. Instructing as how to use it as well as how it works.

Price included free delivery for the TV that would not fit in my compact car. They arrived on time and installed the tv and made sure it worked properly with my cable box and DVD player. They updated the TV software and changed settings for the best picture. Then they answered all my questions and showed me how to use the features of the remote control. Very pleased with everything.

The agents installed my TV quickly. The Geek Squad member who came later to connect the TV to the Xfinity box did a great job.

Good TV for the price. This model has better upgrades from the previous set I bought last year, making it nicer to see and use.

Professional, quick, friendly, very knowledgeable and could answer questions quickly. Explained how it worked and got me going great!

Excellent experience. Great people to work with from beginning to end. I had my new TV set up, then had a problem a day later and they came right back and determined that it was the TV, and replaced it immediately. The technician who came out both times was knowledgeable, efficient and friendly.

One of the reasons I buy my appliances from Best Buy is because of the Geek Squad. I am not good at setting up. Not only are they very knowledgeable and skilled. They are also quick and answer any questions you may have.

Young man who set up my Samsung - 50” Class Q80C QLED 4K Smart Tizen TV was knowledgeable, efficient, and personable, and gave me a reason to be happy with my Geek Squad membership.

Had a great experience. Delivery, installation, set-up, and clean-up all went well. Very happy with Best Buy and the product.

The delivery and setup was so nice they explained everything and programmed the remote for me

The Geek crew did my TV installation perfect. Exactly where I wanted the TV to hang. They were neat and careful. And they know how to get around little, or big, unforeseen issues. You and your friend trying to hang a big TV will make a mess and you'll end up with damage to your house/walls. Use these guys instead and avoid the headaches. It's cheap insurance.

The two Geek Squad agents showed up early (which was great), were extremely competent, and did their job very efficiently and quickly. I was so impressed with both of them. They wore masks and booties and cleaned up. What more could anyone want?

The agent set up our new TV and connected it to our new cable box and our dvd player. He was very pleasant and stuck with it when there were problems setting up the Comcast remote. Highly recommend this service.

Agents installed my new Sony Bravia OLED 55”, Sony 4K Player, and Sony Sensurround Sound System with professionalism & efficiency!!! The Home Theatre visual & sound effects are outstanding!!! Could not be happier with Service & Product!!! On a scale of 1 to 10 , it’s a 15!!!

We purchased our LG Nano TV from Best Buy in January. It replaced the 14 yr old 70" Vizio we had. This Television has the most beautiful picture. The colors are amazing. It is like having the actors right in your living room or being in a movie theatre.

Had a fireplace console installed. I disconnected my home theater ( didn't take a picture) old sch how hard. Well had to call the squad and the rest is history. Up and running, understanding more of the systems capabilities. Great and professional guys.