Customer Ratings & Reviews

The geek squad tech was very personable and installed our tv & soundbar with ease. He explained how the tv worked in easy to understand terms. Plus, he made sure my cable tv remote worked on the tv, cable box and soundbar. He was great!

Customer service was excellent. They came in and setup everything for me.

The Agent was great. In this new world of protection from Covid-19 the Agent had on mask, gloves and covers for his shoes. I very much appreciated this level of care. He set up my TV very quickly and took time to answer all my questions and explained all the features of the TV.

Prompt and very cautious. Excellent work and courteous. Cleaned up after install

THE YOUNG MAN THAT DELIVERED/SET UP THE TV WAS VERY POLITE AND DID A GREAT JOB. Unfortunately, he is the only one at the Geek Squad and the store in Morehead City that I would ever want to deal with again. For that reason, I wouldn't recommend Geek Squad or Best Buy at Morehead City.

The agent removed the old tv and set up the new tv after adjusting the space in the cabinet where it was installed. He also took the old tv away. He did an excellent job.

The employees who set up our TV showed up before the scheduled time. They were in constant contact with me as to when they would be arriving at my home. They were fantastic, answered all our questions and were professional.

The agents set up our new TV with ease, connecting it to our service provider, and made sure we knew how to use both remotes.

The young man that hooked everything up was very courteous, respectful and cleaned up after the job was done. He made sure everything was working smoothly and showed me how it all works.

Very professional and knowledge to help us old people out we have never had a smart t.v. Also to haul away our huge old 65 inch. They explained everything so clear. Also very clean wore their masks and made us feel safe during this pandemic! Thank you agin great job!

Did a great job. Were knowledgeable, friendly and helpful. Especially appreciated being able to contact them afterwards on questions regarding set up and using the TV.

Jarid was very good at setting up my new tv. He set us the cable & got everything running great for me. I would definitely ask for him again to set up any thing that I buy.

Great service ! The guys seemed to know what they were doing and had my tv set up and running in no time . they were also able to answer some questions I had about wifi routers . I'd recommend this service for anyone who needs it !

The geek squad guy did a terrific job, he was very helpful, knowledgeable and patient. This was a great experience. Thanks Best Buy. Had a big TV installed. I could not have done it by myself.

The agents were very very friendly and nice. They set up my TV and answered all of my questions. They were very quick and efficient. They were were also prompt and professional!

Ken was professional and did everything we wanted perfectly.

Russell McClure did an exceptional job with delivery, set up and explanation of my new TV. He was punctual and enthusiastic. He also gave me advice and suggestions for my audio/visual system. I cannot recommend the service more highly.

Pretty straightforward showed up and shuffled my television’s did the basic setup. I had just had back surgery, so the assistance was needed.

The two young men who delivered and set up our TV were very courteous and very fast at getting us set up. They were good at explaining how to use the remote and answering all our questions.

Very helpful, they set up my TV, explained everything and the best part is I didn’t have to carry it up 40 steps, free delivery