Customer Ratings & Reviews

Very helpful, they set up my TV, explained everything and the best part is I didn’t have to carry it up 40 steps, free delivery

The crew were efficient, professional and effective and I would highly recommend do to how well they represent Best Buy!

Geek Squad quickly and professionally set up my TV as well as usage instructions. Called prior to arrival.my set up was very basic as I am not a gamer or Alexa. Job well done but a little pricey.

Paul did a great job installing the TV. I am not a fan of the ROKU TVs, we were pressured into purchase from Best Buy Rep... originally going to buy VIZIO and went with TCL recommendation. Despite the roku nuisances, the installation was fantastic. I would recommend another TV, but definitely get the installation.

It was great having someone to install and set up our new TV, It didn't take them long, and we didn't have to worry about doing it ourselves and having be wrong.

Again the Geek Squad guys work well together in setting up both television sets.

Excellent! One nice young man manage to install this 55 inch new TV and move my old to another room and hook up for us. Everything was done and explained to me in less than 2 hours. Geek Squad is so efficient! Thank you!

The technician who installed my TV and soundbar was extremely courteous, patient and friendly. I will definitely call Geek Squad again for all my technical needs.

This TV is superb! Great quality picture and easy to use!

I had the Geek Squad do a free home assessment of all my technology. They were great in answering all my questions. They subsequently brought out my new TV and did all the setup, installation, and integration with my computer network for streaming. This is the first time I have used their home services and it was well worth it.

They set up my TV, and set up all my devices. And showed me how to work them.

Sales and set-up were excellent and timely I had a question which the Geek Squad handled. Only problem was that when I called the Geeks, an automated voice said there was a 16 minute wait. OK. I waited for 53 minutes and then hung up. A following call was more satisfactory.

I bought my Samsung TV online after doing product research. Arranged for delivery and removal of previous TV; date, time, etc. were confirmed and updated every step of the way. Geek Squad technician was prompt, knowledgeable, courteous and instructive. Entire purchase, delivery and setup process was seamless. Very satisfied.

The technician were very knowledgeable concerning their work. The provided me with information I did not know. They kept their work area cleaned during their tasks.

I wish there were more stars we could give this team that came out to complete the set up of of our new 4K TV and Roku. They even came back to finish programming our remote after the 1st visit, as we needed to go purchase some cables to make our existing sound system work properly with the Roku. Lots of great things to say about these guys.

the technicians not only mounted the tv and connected it to my TIVO box but they configured it so my wife could continue to use the old remote to record/replay/sched/delete cable tv shows.

On time very knowledgeable. Set up tv and remote. Adjusted tv to best picture and and wifi.

Fast and efficient. The tv setup and connect guys were terrific. They worked as a team — the Geek Squad team — unpacked, connected the tv to a home theatre system and explained the basics. Out with the old and in with the new, all done well.

TV was installled and set up. Agents made sure it was all connected to my WIFI and my laptop computer, Everything was done with care. Very pleased. They also hauled away my old TV.

The picture is great, but it does not play well with the latest Verizon cable box. You have to make sure that the screen savers are turned off for both the set top box and the TV. The TV won't turn off. Hopefully the Geek Squad can get it to work