Customer Ratings & Reviews

The Geek Squad technician quickly set up the tv and was able to connect the wifi. When it turned out the special headphones that had previously been used on an older tv needed a converter from analog to digital to connect to the optical audio output on the new smart tv, he searched the web to find the necessary items, a photo of them and explanation. Through his great help, the (very good) headphones soon were connected and worked perfectly

He did a good job BUT suggsted not hooking up VC . Not hooked up and we have hundreds of DVD's and tapes we cannot see now. I'm very disappointed! JRN Would you please hook it up on this original charge and order?

I had Mike Martens come out to set my whole new entertainment system & I can't say enough about the excellent service he provided. Spent plenty of time explaining how everything worked even though there is a learning curve to operating a new 4K system that I am still working on. I highly recommend him & please pass on my thanks to him!

Very knowledgeable and helpful service. Made set up go smooth and quickly.

Delivery takes all the stress of unboxing and installing.If you ever need home repairs on your TV there is no extra charge for removing and reinstalling TV with this purchase

Install and setup were done very well. Pleased with the service.

prompt, courteous, clean, and efficient. very personable and knowledgeable. thanks!!!

The guys carried our big TV upstairs, connected it quickly and then gave us a tutorial on how to use the remote, etc. They helped us set up our preferences and answered all our questions. We were very impressed with their professionalism and knowledge, including the ability to to talk to us “old folk” in terms we could understand. They were great!

We purchased the LG 55" B8. Beautiful picture and simple to use ... so far.

Technician took all the time he needed to set my TV up with Wi-Fi and all my DVD Devices. he even checked my computer to make sure I had good speed.

The Geek Squad installed my TV & Home Theater System for me. I could have done this myself but I chose to have the Geek Squad do the installation. This was a great investment. I learned so much from them, especially the fine tuning to get the peak performance from the TV & optimal sound quality from the soundbar & rear speakers. GREAT INVESTMENT!

Good service can't go wrong with geek squad. they get the job done.

The Geek Squad installed this TV quickly and efficiently and helped me understand the components. The TV is great! My wife had to confront me about spending my whole day just watching. Thanks for making this great buy available!

Nicely done by the GEEK squad delivering and installing me new Samsung TV which is just awesome!

Had a great experience. Delivery, installation, set-up, and clean-up all went well. Very happy with Best Buy and the product.

Cassidy was the tech who set up my TV & stand. He was amazing, knowledgeable, answered my questions, very helpful, quick. Definitely recommend him & best buy.

Great crew. Courteous, and professional. Arrived on schedule They professionally mounted and tuned my product. Commend these guys should get a raise in pay. Quality work brings more work.

I wish I could remember the names of the two techs who set up my new tv. (senior moment) They were awesome!! Thorough, knowledgeable, personable. Great experience.

Delivered ontime. Installation was done quickly. Helpful suggestions for operating the tv

They were great & masked & kept their distance. They were very patient with us, when we realized it wouldn't fit on our existing tv stand & scrambled to find something else. We were pleased that they cleaned up after themselves & set up the set for us & explained the easy remote. Professional & personable