Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed my new tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were fantastic! On time delivery and fast setup. They were very thorough and knowledgeable. Did an excellent job at teaching me how to use the remote which I appreciated.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad saves the day!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the Geek Squad. The technicians who came to my house were absolutely amazing. The TV did not quite fit where I wanted it to go, they figured out a way to make it work.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Helpful and very patient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Those guys were amazing. They were very helpful. They moved my old TV to another room. Helped me unhooked an older tv and carry it to my car. In addition, they were patient with me in teaching me to navigate the new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation was quick & professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent Dre Samuel unpacked and set up my new Samsung TV and walked me through all the new procedures. He was excellent: professional, friendly and took the time to explain everything. If I need the Geek Squad again, I will ask for him by name
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad, installed large TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were awesome and so smart and able to efficiently and correctly install an 85 inch TV over the fireplace!. do not use the third-party option for installation – they were actually terrible
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Delivery person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guy set up everything on the TV for us and show us how to work the remote and what channel is that we can get extra very helpful
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
I love geek squad! It’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job installing my TV and showing me how to use it. He was very patient with me and explained everything. The Geek Squad has helped me many times over the years.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Terrific setup!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents who setup the TV were most courteous and knowledgeable. Great team!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with the Geek squad installation of our new TV. It would have taken me much longer to set this TV up and it was done in no time by the Geek Squad. They set it up, programmed my remote and hauled the packaging and the old TV away. Saved us time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were here on time. Did an excellent job installing our new tv. Showed us how to operate it and cleaned up very nicely before they left. Very happy with the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents took great care with delivery and install of my new TV. They made sure I understood how it all worked. Very professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the Geek Squad come to set up a smart television may seem like a waste of money to all you tech savvy individuals out there but for us, it was worth not getting a headache figuring it all out and receiving a good education of the product. They were most helpful. They were on time and extremely courteous.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV SETUP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything was good. They showed us how to use the tv
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad provided an excellent experience! Came to house on time, were professional and courteous. Did their job quickly and correctly. Great team. I am very happy with their work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly and efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my new 50 inch Toshiba Smart TV. I thought it would be hard to learn how to use it but I was wrong. After showing me how to use the Firestick I was on my way streaming like crazy. Thank you. Great TV, great picture, great sound!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ajike Asomugha was one of the installers. Great at his job and both installers were professional and courteous. I would definitely want them the next time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Go Geek Squard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Geek Squad come in to set up our Home Theater Entertainment - Sony 65" TV, sound bar, Blu-ray player for one remote to work everything. They did an awesome job. These are the people who know what they are doing and can make everything work perfectly. We are so glad we had them hook up everything. Thanks Geek Squad!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great representative of Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tyson was great. Answered all my questions. Knows his business
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They did great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is for the installation of the TV and wall mount. I thought they did very well. Very quick, knew what they were doing. Explained to me what they were doing, about the wall mount and things I should know. Setup my TV with the cable box, computer, and internet. Good guys!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad guys are awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thw set up guys installed my new TV quickly and installed a wall mount that I needed but didn't purchase ahead of time, they even had it with them on the truck!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
