Customer Ratings & Reviews

The agents set up our new TV with ease, connecting it to our service provider, and made sure we knew how to use both remotes.

Excellent technical support - members of the Geek Squad who installed and set up our new Samsung TV and Logitech remote were on time, courteous and very professional, in addition to being "experts" in what they needed to accomplish. Our new system is now fully integrated with older components, thanks to their commendable efforts

The two men that came to install the TV and sound system were extremely nice. They cleaned up all of the cardboard and papers and took it all away. They made sure that we knew how everything worked together.

Very professional, very knowledgeable and very pleasant. We couldn’t be more happy and pleased. No question when we purchase additional,equipment we will avail ourselves of the services of the geek squad. It’s rare today to be able to say it was money well spent

The Best Buy tech did a great job and he showed me how to use my new Hisense smart tv. I hope I can learn how he did everything I was shown.

The agents that set up are TV were great. They quickly set up the TV, programmed my cable remote to connect to the tv very quickly. In addy, the explained how the remote for the TZv worked & helped me set up Amazon Prime Video. At this po, I was confident of my ability to add any other streaming service should I subscribe

service went off as scheduled and person very nice and helpful

The Television was fixed, didn't have to buy or have it replaced; thanks to the Geek Squad Techs; they knew their job and did an excellent one; call the Geek Squad, the techs are very knowledgeable

We bought this for the convenience factor. A sub-contractor showed up when he said he would. Set it up, took the cardboard and packaging, as well as our old equipment away, gave a a great tutorial on our new equipment and was very professional. That’s much easier than me stuffing a new TV into the car, getting rid of the old stuff, and packaging. No brainer!

excellent tv. clear images. easy to use remote control

The delivery of our TV was on time, service was prompt and very helpful to us in learning how to use our TV.

Douglas was the best! His knowledge of how to set the tv up was amazing! He did more than was expected. I would like for Best Buy to know they truly have an asset in Douglas. Before he left he made sure we were completely satisfied with the installation. You don't often see this type of service today.

The techs were great! On time and very knowledgeable in the device and my surround sound setup.

Love our delivery guys Alex and I forgot the other gentlemans name. Anyway, est delivery and INSTALL EVER

Christian and Joseph were great. I am not as tech savvy as I would like and having the geek squad not only mount the TV but program it was worth the money. Even with the knowledge level there were a couple of issues that they dealt with in a few minutes. They handed me the remote and gave me instructions and I was set.

Very helpful, they set up my TV, explained everything and the best part is I didn’t have to carry it up 40 steps, free delivery

The person who installed my TV was SUPER! He was knowledgeable, helpful, friendly and just a great person to help someone who knew little about what to expect with a smart TV! I'd say his name but not sure I should....starts with an A and ends with an O : )

The Geek Squad installed my TV in a short amount of time, and gave me instructions helping me with apps. They were professional and very polite. I would recommend their work.

The crew that came out to install our 85" TV were great. We were their last stop for the day. They seemed surprised but happy it was going on a stand and not the wall. They took extra time to help connect our home theatre system and made sure everything was working before they left.

Geek Squad tech delivered, unpacked, and set up my new TV in short order. He then took the old set and packing material when he left.