Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 18,760 reviews
  • Rated 5 out of 5 stars

    LG TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Second LG TV I have purchased and the Quality of the Picture is always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service - great crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out to install our 85" TV were great. We were their last stop for the day. They seemed surprised but happy it was going on a stand and not the wall. They took extra time to help connect our home theatre system and made sure everything was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior citizen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered & installed tv to direct tv. Instructed me how to use certain features. Respectful & helpful even when asked “stupid” questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Geek Squad delivery and setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad hooked up my TV to all my devices, they made sure I understood what they did so I could replicate it, or change the setup. They tested and verified that everything worked as it should and patiently answered my questions. They cleaned up everything before leaving - very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly set up my new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A next-day delivery with friendly, expert service. The agents removed the old set for recycling and placed the new set on the stand. They completed the set-up and explained options on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of our TV was on time, service was prompt and very helpful to us in learning how to use our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficient and courteous in TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad were courteous and efficient in setting up my TV. I appreciated them calling to ask if they could come earlier and everything was up and running in no time. They were a terrific team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv vet quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was excellent. The techs were very professional and friendly. They mounted my tv very quickly. Also answered my questions and concerns with satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service went off as scheduled and person very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer not geek squad member, but excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent & did a great job installing this product.He left no mess & took my old TV, which he was told to do.. When I use this service again, I hope he is the one that comes to my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation services were excellent. The technician was knowledgeable, made sure everything worked ok. He put all plastic, styrofoam and cardboard back in the tv box telling us to keep it for 15 days in case tv had a problem and would need to be returned. I appreciated this info as I was ready to toss the box, etc right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great! On time and very knowledgeable in the device and my surround sound setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Greek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech. that came to install our TV was excellent. He was very professional, very personable and willing to do what it took to make us happy. He saw the I couldn't hook up our other TV and connected for us. Great Geek Squad Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Geek squad employee helped us!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad person was excellent!!!! He set everything up explained everything clearly. Waited for us to try everything out to make sure we got it. Even assisted us in purchasing a new sound bar as our old one couldn’t be hooked up to new tv!! It was such a pleasure working with him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A tv among tv's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv. clear images. easy to use remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 75" tv, & had Best Buy install it because I didn't think I could maneuver it up a flight of stairs& around a sharp corner. I had to laugh when I saw those 2 guys carry it up & install it with ease. Also, they explained the workings of it to me.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there! Thank you for taking the time to share your experience with us. We're thrilled that you had a fantastic installation! Please let us know if you have any questions or concerns.

  • Rated 4 out of 5 stars

    home installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience. had a knowledgable & professional tech come to set=up/connect & dispose of old unit He sure made it easy and worth the costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech delivered, unpacked, and set up my new TV in short order. He then took the old set and packing material when he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My setup was so simplistic. Did unbox it put the pedestal on and set it on my credenza. I did handle the TV with kid gloves and make sure they were not touching the screen and everything was properly aligned and cables connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the staff who came to install very professional, they left my room clean and there was no clutter, they took all the garbage, the installation very professional and fast the cables very orderly and left everything working and insured, very good.

    I would recommend this to a friend
Sponsored