Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Greek Squad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hey, i just parched the 77'' c2 LG Oled tv good experienced, good geek squad service .
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
PRO Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installers who were well versed and knowledgeable. Polite and efficient
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service setting up TV, Sound system, and DVD player. Great knowledge of all aspects of setup. Quickly done!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geek Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Matt was awesome. Patient, professional, kind. Followed through to make sure we figured out how to use tv properly. On time and very competent. Outstanding service. Thank you.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
on time and mounted quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents mounted my tv and connected to wifi . they were very helpful very informative i would recommend geek squad to anyone
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
excellent and necessary service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the geek squad tv setup service for my handicapped brother. Not only did they provide the expected excellent setup service, but they provided my brother with needed assistance in locating another tv, same make and model, as the original tv was damaged in shipment. All done within 4 hours..
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They are pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With all the new high tech, the only way to know it's being done right is to have a professional installer. They connected my cable, new DVD player, WIFI and took all the empty boxes with them. He also made sure I knew how to work the remotes before he left. To me, it was definitely worth it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad performed in timely manner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my TV above my fireplace. They acted in a very professional & efficient manner.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love the GEEK SQUAD!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team that came to setup our TV was wonderful! They were professional and patient even with me asking a million questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great colors - good for downloading apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tv is fantastic. wonderful colors. easy to download apps to cut the cable cord. great for 4k options. no issues whatsoever. geek squad delivered and set up our tv in about 30 minutes. great job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tech agent went above and beyond to help us learn how to use this new remote and show us the new content that is available for streaming. He checked net speeds and advised about products that could improve the signal IF we found it wasn't enough. very patient with some non techie folks.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very friendly and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad techs arrived on-time, and were very professional, friendly, and efficient. Installation was a breeze in my case, yet they took the time to explain various functions and answer my questions. For over-sized items, such as my 65" tv, or technical setup of multiple components, I highly recommend this service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Instalation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up the TV with professionalism. He made sure that I understood how to operate the new system. He was very polite and answered all my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad quick and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek Squad Agent was very professional and helpful in answering our questions. He delivered and set up our new TV and removed all the packing materials.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick and efficient delivery. Set up was easy and they removed the old television.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew were quite helpful. They set up the television and then got the apps we wanted installed so that our viewing was pretty much seamless.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great job installing my tv. Very polite and helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so pleased with the set up and knowledge of our installer. He was pleasant and really knew his stuff. He explained and answered everything.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installation service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my new TV and connected all components, ensuring everything worked. He also moved and installed my existing TV in a separate location. He was professional, friendly and meticulous, highly recommended.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were amazing. Very professional and personable. Did the set up quickly and efficiently. Answered all my questions and provided some helpful tips. Very happy with their work.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
