Customer Ratings & Reviews

I’m ENJOYING IMMENSELY the Sterio System and TV that i purchased. The whole process from purchase too Installation was EXCEPTIONAL!!!! The BEST BUY Team was GREAT!!! 1- Chayanne Rodriguez 2- Ron Taveras 3- Juan Marcos 4- Andre Essue THANK YOU - THANK YOU!!!!

They set up the stand and mounted my TV to it. They helped me set up the software on the TV and answered all my questions. The best part is they hauled away all the cardboard.

There’s no way I could have figured out how to set up the TV. The Geek Squad had it up and running in 10 minutes. So many channels, all from an antenna in the rafters. DONT ATTEMPT THIS YOURSELF

TV was installled and set up. Agents made sure it was all connected to my WIFI and my laptop computer, Everything was done with care. Very pleased. They also hauled away my old TV.

Matt and Noble were great. The set up and connected all devices was just right and well done

Excellent service setting up TV, Sound system, and DVD player. Great knowledge of all aspects of setup. Quickly done!

The two young men who delivered and set up our TV were very courteous and very fast at getting us set up. They were good at explaining how to use the remote and answering all our questions.

TV set up, connected all devices and showed how to operate, plus had me use remote to be sure I got it.

The agent mounted my TV and connected my Roku. He also showed me how to use the Roku. The agent was very helpful and I would use this service again.

The agents' set up the TV and connected all components quickly and efficiently, explained how everything worked, and answered our questions. Left a card so we could contact them if we ran into any issues or had more questions.

The Geek Squad agents did a great job of setting up my new TV and soundbar, and connecting my DVD player and headphones to the TV. They also made sure every things worked as expected and explained how to use my new remotes. The agents were polite, thorough, and worked quickly.

the technicians not only mounted the tv and connected it to my TIVO box but they configured it so my wife could continue to use the old remote to record/replay/sched/delete cable tv shows.

Friendly showed that he new about the tv, and showed me how to use it.

They did a wonderful job and were on time, quick, and professional.

The geek squad guy did a terrific job, he was very helpful, knowledgeable and patient. This was a great experience. Thanks Best Buy. Had a big TV installed. I could not have done it by myself.

Excellent service and help in understanding differences from previous TV and took time to be sure we had the best picture that cd be obtained on the new set and made several improvements. Very patient with a pair of seniors. Much appreciated.

Agent mounted TV, connected a soundbar and ensured everything worked well. In addition, he came with additional parts I might need (eg. different mount, to allow more movement). Very professional and friendly service.

The Geek Squad did an excellent job on all of my recent purchases. I decided to get everything operating properly and have taken in things not purchased at Best Buy. They have been very welcoming and supportive. They have been very patient with my lack of knowledge and I appreciate their willingness to answer all questions.

The agents removed my 85 inches TV, run the cable for the DVD through the wall, remounted the TV neatly and connected the DVD. We are very happy with the work.

After a previous bad experience, I had two different technicians come out to finish setting up my home theater room. They called ahead of time to confirm appointment and address. They were were courteous, went right to work and set up my room exactly how I wanted it. They even took the time to show me how to use my new receiver and asked me if I was pleased with the sound.