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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 18,776 reviews
  • Rated 4 out of 5 stars

    Greek Squad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hey, i just parched the 77'' c2 LG Oled tv good experienced, good geek squad service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRO Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installers who were well versed and knowledgeable. Polite and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service setting up TV, Sound system, and DVD player. Great knowledge of all aspects of setup. Quickly done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Matt was awesome. Patient, professional, kind. Followed through to make sure we figured out how to use tv properly. On time and very competent. Outstanding service. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv and connected to wifi . they were very helpful very informative i would recommend geek squad to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent and necessary service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad tv setup service for my handicapped brother. Not only did they provide the expected excellent setup service, but they provided my brother with needed assistance in locating another tv, same make and model, as the original tv was damaged in shipment. All done within 4 hours..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the new high tech, the only way to know it's being done right is to have a professional installer. They connected my cable, new DVD player, WIFI and took all the empty boxes with them. He also made sure I knew how to work the remotes before he left. To me, it was definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed in timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV above my fireplace. They acted in a very professional & efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the GEEK SQUAD!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to setup our TV was wonderful! They were professional and patient even with me asking a million questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great colors - good for downloading apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is fantastic. wonderful colors. easy to download apps to cut the cable cord. great for 4k options. no issues whatsoever. geek squad delivered and set up our tv in about 30 minutes. great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech agent went above and beyond to help us learn how to use this new remote and show us the new content that is available for streaming. He checked net speeds and advised about products that could improve the signal IF we found it wasn't enough. very patient with some non techie folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs arrived on-time, and were very professional, friendly, and efficient. Installation was a breeze in my case, yet they took the time to explain various functions and answer my questions. For over-sized items, such as my 65" tv, or technical setup of multiple components, I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV with professionalism. He made sure that I understood how to operate the new system. He was very polite and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad Agent was very professional and helpful in answering our questions. He delivered and set up our new TV and removed all the packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and efficient delivery. Set up was easy and they removed the old television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were quite helpful. They set up the television and then got the apps we wanted installed so that our viewing was pretty much seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my tv. Very polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with the set up and knowledge of our installer. He was pleasant and really knew his stuff. He explained and answered everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new TV and connected all components, ensuring everything worked. He also moved and installed my existing TV in a separate location. He was professional, friendly and meticulous, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing. Very professional and personable. Did the set up quickly and efficiently. Answered all my questions and provided some helpful tips. Very happy with their work.

    I would recommend this to a friend