Customer Ratings & Reviews

I had our new TV on the stand in which the old one sat. The Geek Squad rep. brought the TV in and took the old one out. Set up in good working order. Very polite, clean and showed us how to use the TV, sound bar. Very happy with the delivery and set up.

The 2 guys that installed my TV and Sound Bar were both knowledgeable and efficient. They did a great job.

Very Pprofessional but too expensive . To charge 200+ for a tv that cost $350. Why have Total Teck at all.

The agents setup my TV quickly and ensured all featues were working properly. They took time to explain how to acess all the features of the smart TV and discussed how other products could easily interface with it. They were great!

The guy came in and made sure everything was working properly. He explained how to work the romote after using one from another company, I have gotten use to using.

Technicians were on time, very friendly and polite. They were efficient and made sure that they cleaned up all boxes and extraneous items. The unit was set up according to our needs and wants and they were extremely knowledgeable in getting all the settings correct. Couldn’t have gone better.

Tech (Zan) did a wonderful job of setup and explained everything about my new Roku TV. I’m pleased with my purchase, delivery, and setup.

The installation was excellent. Installers were very knowledgeable and efficient.

Excellent service setting up TV, Sound system, and DVD player. Great knowledge of all aspects of setup. Quickly done!

We actually signed up for Geek Squad, but were given a 3rd party company for the TV delivery & installation. They were on time, professional, fast & truly went out of their way to make sure all the connections worked & then took the time to explain everything to us! Highly recommend & the Best Buy Black Friday in July reduced price was a plus!

Agents installed my new Sony Bravia OLED 55”, Sony 4K Player, and Sony Sensurround Sound System with professionalism & efficiency!!! The Home Theatre visual & sound effects are outstanding!!! Could not be happier with Service & Product!!! On a scale of 1 to 10 , it’s a 15!!!

Adam and Darek were very professional and efficient in their installation and in the subsequent install of the eero net that we added a couple of weeks later. I would be happy to recommend them and the services to anyone looking for assistance in setting up a system. They definitely exceeded my expectations.

The Geek Squad is my go-to for all my electronics and service!!! The Geek Squad team that installed/setup my new 65” OLED TV did an outstanding job!!!! Highly recommend the Geek Squad home service.

Bought a firestick and had the tech team come out and connect it to my TV and stereo receiver. Very knowledgeable technician, very helpful. The firestick works great and is much more convenient than having a remote for the TV and a seperate remote for the stereo receiver.

the installation was good. Had a problem with a cracked screen and it was replaced in 3 days. The men were all very professional and did all that I asked. Thank you very much.

The installer, I don’t remember his name, was very helpful, easy-going and kind to my 93 year old mother.

The service tech was knowledgeable, careful, courteous and explained what I needed to know to use my new product.

The squad was professional and informative with me during the entire installation

The agents, hooked up the sound systems for my TV and stereo speakers, they were capable and quick, showed me how to use the remotes for both systems to get the optimal output

Awesome staff came to house and put TV on wall. Friendly staff. Answered questions. There was a little confusion regarding the info. Made one call and everything was sorted out.