Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Ben is very knowledgeable, professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ben was fabulous, professional, and answered all my questions and explained everything. Everything is working with no problems
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up the TV in just moments and answered all questions. Friendly and accommodating.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I realize I am not a tech genius, so I am glad I chose to have the experts set everything up. We have come a long way from just plugging in the TV, so it was better to have it done right the first time and be fully efficient. The techs were knowledgeable and patient to make sure we were ready to use this TV on our own.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Aamsung 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my wide, 16 ft, living room. Great picture, good sound. we're very happy with purchase. Geek Squad installed professionally and quickly and neatly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad pros.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad was perfect! They arrived on time, brought the tv in, set it up and did all the adjustments that were necessary so that we could watch a tv with a bright, wonderful picture!! They were courteous, professional and listened to our conc
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Your agents from the geek squad are the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv , connected to all my devices and then not only did they make sure everything was working properly the took the time to explain how everything works and made sure that we were satisfied not only with their service but in our knowledge on how the tv worked and how to use the tv the remotes and how to fix most anything that happens then when we were totally satisfied they left but not without leaving a number for us to call if something ever happens. In my opinion the agents that worked with us were the best and aren’t paid what they’re worh
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Samsung Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gal who came and set up our new TV was awesome. She really knew what she was doing and told us a couple of times how to work the remote. The TV has great color and we arevery happy with it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked me up but then I had to buy a different tv and headphones as the new headphones I bought would not connect to old tv. I will have to get them out here again because I cannot get the services they set me up with on the new tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Hisense 55"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad setup was great. Arrived on time with TV. Setup up and tested TV. Added our blu-ray, Chromecast, firestick and cable to HDMI ports. Tested all functions of HDMI equipment and WiFi signals. Explained all features of TV. No problems since setup 30 days ago. Been watching lots of HD movies,, it's super!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squads Troy is ALWAYS professional . He is polite always on time and is knowledgeable on all types tech installs. He takes his time to set it up right and explains in detail how to operate the items!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent work!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a 75 inch flatscreen and had Best Buy provide the installation and setup. Geek Squad arrivef when promised, unpacked everything, mounted the tv, set up Surround Sound with receiver and even the X-Box!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new bigger and brighter TV. Pictures are clear and the sound is good.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service & arrived when they said they would!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used the geek squad before and haven't always been thrilled. The two gentlemen who came were very professional and helpful. They got my TV set up and programmed to my surround sound system in no time. They even improved my settings and gave me some good advice. I was pleased with them and their service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Delivery guys did great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very happy with the delivery process, professional & very quick
I would recommend this to a friendRated 5 out of 5 stars
A team to put your mind at ease
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carlos and JP are the best they made sure TV is properly set up picture, sound and alignment. If you're assigned these Reps.you will be in good hands with these professionals
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very good Geek Squad experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy that I had the Geek Squad come out to set up my new UHD TV and my DVD and Blu-ray combo. They were prompt, professional, and friendly. The install was quick and painless and I paid an additional small fee for them to haul my old tube TV away. Their services were well worth the investment!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad had no problem with insulation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a wonderful job. They knew just what to do. All went well. Very happy will outcome
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent expereince
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jessie and his partner came and set up our new home theater system. They came early, were professional, nice, and a pleasure to have in our home. They worked for 2 hours setting it all up, testing everything then taking lots of time to explain everything to us. The best $150 I have spent. Thanks guys.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my new tv effiicently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad person swapped out damaged tv for new one and reset all the settings. He removed all packaging and left area clean. He also coordinated the remotes and confirmed the ATT TV device. Was a very personable and helpful person.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Friendly and helpful service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is great! I have always had a positive experience whenever I use their services. My tv was setup and they provided me a demo. Really great service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
