Customer Ratings & Reviews

The Installer that came here was very nice, capable, knowledgeable, and efficient.

The Geek crew did my TV installation perfect. Exactly where I wanted the TV to hang. They were neat and careful. And they know how to get around little, or big, unforeseen issues. You and your friend trying to hang a big TV will make a mess and you'll end up with damage to your house/walls. Use these guys instead and avoid the headaches. It's cheap insurance.

He was on time, knowledgeable and very helpful with TV set up.

Ajike Asomugha was one of the installers. Great at his job and both installers were professional and courteous. I would definitely want them the next time.

The Geek Squad team went out of their way to install my TV after a second attempt. They were very patient took the extra time and made sure to demonstrate the many features including mirroring my iPad !

Jarid was very good at setting up my new tv. He set us the cable & got everything running great for me. I would definitely ask for him again to set up any thing that I buy.

The agent mounted my TV and connected my Roku. He also showed me how to use the Roku. The agent was very helpful and I would use this service again.

Gregory and his colleague did a wonderful job of disconnecting my old TV and installing the new TCL. They offered helpful information and advice. They were also very professional, on time and pleasant. Five-star review!

I recently disconnected my cable equipment and i wasn't able to connect the cables properly so i could listen to my tv through my surround sound. Geek Squad team was knowledgeable they changed some settings on my reciever and moved a couple of cables to the proper ports. We made sure everything was working properly before they left. Money well spent.

the agents mounted my tv and connected to wifi . they were very helpful very informative i would recommend geek squad to anyone

George and Richard did a super fantastic job of mounting and installing both a 65" screen wafer thin TV and a soundbar. The job was made difficult because of the infrastructure (or lack thereof) beneath the wallboard and on top of the cement block chimney. But they found a way and, in doing so, made zero mess and left the house in perfect order. George and Richard studied the situation, did some testing, lots of adjusting before holes were drilled, and then had to make changes on the fly, but still did a perfect job. I'd have them back in a heartbeat. Couldn't have asked for more or better. They were very communicative and professional, too.

Geek guys hooked up my TV and showed the basics of how to work it. They were very patient with me with questions. They called in morning to give me an about time, then again as they were leaving a job, to give me a more exact time. I really appreciated that so I didn't have to wait around wondering when they would show up.

The service men were efficient and courteous. Very strong and helpful in placing a smaller TV in its new location.

Rep was on time and proficient. Did an excellent job of setting up the t.v. and going over the instructions per understanding the new t.v.

They mounted my TV and soundbar on the wall, did an excellent job, As it is always best when you buy something from Best Buy to have them come and install it for you. I could not give them a higher rating, they are the best !!!! Always very courteous and informative, they always answer any questions you may have.

The Geek Squad removed my old TV and installed my new TV quickly and neatly, explaining how to easily use the remote for selections.

Geek squad installed my TV quickly and nicely. the picture quality looks great.

They were great! Everything went smoothly, and they were quick, efficient, courteous and knowledgeable. Came in with all PPA and set up and connected everything. They made sure it all worked together and showed me how it all works. Only ding is the huge timeline of between 7AM and 1PM. It seems like that could be narrowed down to at most a 3 hour range by the day before. At least they do call when they are on their way though.

I enrolled in TotalTech because I have no idea what I'm doing with this technology and needed a full array of support. They were terrific. I bought one 50" Sony TV and 4 Roku streaming sticks 4k. One stick to convert the Sony to Roku and 3 for older flat screen TVs (cutting the cable). The Geek Squad got me set up on two days. An agent delivered my new TV and did a basic setup on my old cable service so I had service that day. She also removed my broken plasma TV and 2 other old analog TVs for proper disposal. The next day, an agent did a full install, removing the old cable equipment and setting up Roku as well as the main streaming service and other apps I had subscribed to. He did this on all 4 TVs--not just the new purchase. Both agents worked quickly but were also courteous with all my questions. They were on time and did a good job. Many thanks to them.

Technician was on time - quickly set up my TV and very patient to demonstrate the controls.