Customer Ratings & Reviews

These gentlemen have been absolutely awesome! We would highly recommend!

Js. set up my t.v its on a stand they downloaded all my apps

Was very helpful. perfect installation. He helped with all devices. Made sure everything worked and instructed me on how to handle the device.

Great all around service. Guys were friendly and efficient.

Geek squad person was excellent!!!! He set everything up explained everything clearly. Waited for us to try everything out to make sure we got it. Even assisted us in purchasing a new sound bar as our old one couldn’t be hooked up to new tv!! It was such a pleasure working with him

Professional and quick. Arrived on time, explained the set up. Good customer service.

TV is AWESOME and with Crystal Cleat picture. The geek squid was absolutely the very best we’ve ever had!!!

Great setup. These two Best buy employees did a wonderful job of setup and showing us how to use this product.

Technician was on time - quickly set up my TV and very patient to demonstrate the controls.

This one was easy Peezy, just to plug in and set up. But I’ve had some other installs from Best Buy that were very complicated and they did an excellent job. I am a Geek Squad member and I will continue to use them

The guys were great in setting it up and explaining the remote.

Service was fantastic! They had to switch two TVs around and reprogram some outdated Logitech remotes and I was so very grateful they were able to do that! So yay for them! Five stars for sure!

The gentlemen who delivered and set up my TV purchase were not only knowledgeable but were very understanding of my needs and left the room as good as it was before installation. I can't say enough about how helpful they were. I would call them back in a heartbeat.

The rep who came to our house arrived approximately when they told us they would even after they had delays at previous job and had to run back to Best Buy store to pick up an item that was not loaded on his truck which should have been. Very personable, knowledgeable, clean, efficient and took the time to explain the set-up and operations to my wife and I. He cleaned up the boxes and packing and area when finished. We really appreciated his helpful demeanor and service.

The guy’s weee more than professional, but still so down to earth and so friendly!! I had an absolute excellent experience! It was also worth every single penny to have it done professionally and I would do it again!! ⭐️⭐️⭐️⭐️⭐️

Sales and set-up were excellent and timely I had a question which the Geek Squad handled. Only problem was that when I called the Geeks, an automated voice said there was a 16 minute wait. OK. I waited for 53 minutes and then hung up. A following call was more satisfactory.

The best buy geek squad men did a great job setting up my new TV and married up all my remotes to work with my new TV

My TV was set-up on a TV Stand. That was easy. The setting of the internet connection and showing me how to navigate the remote was clear, but I had to have another tech come and activate the Sony remote because using just the Direct TV remote was not working properly.

The agents did a great job. They were on time, and were thorough, explained everythiong to me really well in term s of making me aware of the different features, how to work them, etc

The agent Dre Samuel unpacked and set up my new Samsung TV and walked me through all the new procedures. He was excellent: professional, friendly and took the time to explain everything. If I need the Geek Squad again, I will ask for him by name