Customer Ratings & Reviews

We had great service, and Tom was very pleasant and very knowledgeable! We appreciated his assistance and truly his help. Thank You

Connected tv to stand. He actually got it connected and working with cable box that the cable company told me had to be replaced.

Skilled setup of beautiful new tv. Geek Squad team worked quickly and efficiently to make my tv operational. They were polite and knowledgeable. Would definitely go this route again.

They set up the TV quickly and were able to answer our questions and they hauled away the old TV that was no longer working (well worth the cost).

Greek Squad team was on-time, efficient, friendly and very professional in delivering and setting up my new TV. Glad to see Greek Squad keeping long-time employees.

The 2 people who delivered my TV were efficient, thorough and helpful. Explained how to work everything. Connected everything. Cleaned up after themselves. We’re nice to my yappy dog. Amanda needs to use deodorant.

the tv is fantastic. wonderful colors. easy to download apps to cut the cable cord. great for 4k options. no issues whatsoever. geek squad delivered and set up our tv in about 30 minutes. great job

Having the Geek Squad come to set up a smart television may seem like a waste of money to all you tech savvy individuals out there but for us, it was worth not getting a headache figuring it all out and receiving a good education of the product. They were most helpful. They were on time and extremely courteous.

The agents set up our TV, sound bar and DVD Player. They were very efficient and explained everything and made sure we knew how to work everything. The crew was fun to talk to and they really are good at their work.

The agent was very knowledgeable in setting up the tv and in hooking up my directv, sound bar and dvd player. He explained everything clearly and efficiently.

The squad set up our tv in a very professional & helpful manner. Very nice folks to deal with.

Henry took excellent care of us. The Best Buy Team that came to our home were obviously knowledgeable and capable young men. They worked carefully and efficiently and are a real credit to the Best Buy organization and were a pleasure for us to work with. They also took the time to share their considerable expertise with us in a way that really helped us get the most out of our new TV. Thank you Best Buy! This was a good experience!

Our 55 inch set was mounted on a console. The set up and installation was quick. We had three devices connected to the set. The tech, Chris went over the controls and other important information. I recommend to use the Geek Squad, if you require installation services.

Originally I was reluctant to add the setup as it almost doubled the price of the purchase. Wow though it was a less stressful way to get a new TV and well worth it.

Agent's showed up on time very nice friendly. Set-up TV to Cox equipment set my remote control, took time to teach me how remote works

I’m a Geek Squad booster and the guys who delivered and installed and connected my tv to my Bose Lifestyle system did so expertly and professionally leaving nothing to be desired. As usual, I was very favorably impressed

The Tech arrived as scheduled and set up my smart TV. The installation included connecting the TV to my entertainment system, satellite TV service, and WiFi. The installation happened quickly and the technician was friendly, even leaving his cell phone number in case I had questions later.

On the first scheduled in-home service the Geek Squad individual never showed up during the scheduled window of time. In fact, I had to call the Best Buy where I purchased my Sony TV Just to find out where the technician was. I received a call from the technician about an hour later saying he was running late and wanted to come to my house around 3:30 PM, I told him no, he had missed his window by 2.5 hours and I am not waiting all day. The technician should have called to let me know he was running later vs me having to find out where he was after the fact. The second scheduled visit went well. A different technician out of a different store did a good job of checking the set-up I did on my own since the first tech never showed. The second tech was super, however, I don’t think the 49.00 fee was worth it since I did the work, otherwise I would not have had a TV for over 10 days. I forget the first techs name that didn’t show on the first scheduled visit, but I also never received any feedback as to why he blew off the appointment from the management I spoke to at the store.

I was surprised that only one person was sent out, but he handled my new 55" TV without a problem. He was friendly, knowledgable and helpful. He did a great job!!

Albert Street made sure the tv was properly connected and reviewed all the features with us. A real pleasure to meet this man and would highly recommend his services.