Customer Ratings & Reviews

The squad was professional and informative with me during the entire installation

Agent was easy to work with and will use him for all services. Very professional and took his time setting up the tv and showing us how to use it.

I was very pleased with The Geek Squad gentleman who set up the TV for me. He was professional in every way to the point of putting covers on his shoes not to dirty my carpeting. He knew what he was doing and explaned how to operate all the features the Vizio TV had.

Came when he said they would. He was quick & efficient. He was patient in his instruction on how to use the tv.

The Agents were not only knowledgeable, neat, and efficient, but we had a lot of fun during the process. Really nice people, and they did the complete set up and explained everything.

Larry was just great!! He took time to set everything up and answered all my questions,. We did have some problems setting up the apps, but he was very patient. Thank you for the excellent service!!

The two-person team was great. They arrived early (with advanced notice.) They were efficient and knowledgeable. They took their tie to clearly explain things.

The agents were awesome. Were on time, courteous and connected everything. They also took time to explain to my my new 85 Inch TV and answered all my questions. Excellent customer service!

Nargan and crew were on time, quickly installed TV and sound bar. There was a difficult situation for the installation but Nathan and Paul did a good work around and all is great.

the install and tech review was excellent. thanks.

The agents were very prompt and efficient. When I found that I had problems in understanding how to work everything about my t.v., it was very easy for me to schedule another appointment for explanations.

The Geek Squad guys are the best of the best! I am old and new technology confuses me. The were very patient and explained the new remote and set up the sound bar and blue ray player and how it all worked harmoniously.

Geek Squad is perfection at it's best. Cannot say enough good things about their service and installation. Worth every penny to get it done right the first time. Geek Squad service is like having peace of mind. I know they will do a great job as always.

Finest TV I have ever had. Picture quality is exceptional, sound as well. Great size for my bedroom.

The agents were highly skilled for doing the installation of the new TV and Sonos sound bar. They rather expected that we (senior citizens) to understand wifi controls of the new objects for installation. So when we had to change wifi services the Sonos sound system disappeared, and since there were no manuals left, We now are relegated to use the TV speakers and the sound bar is a decoration. I refuse to pay to have the sound bar reinstalled. The installers picked up all the papers and packing materials, and I have had to use the internet to discover all the attributes of the television. Really would be nice to have had a follow-up call or visit to see if we understood all the new functions available to us with the new technology. Sadly they install and run. I recommend them for the install, but for the teaching and familiarization of the newly installed equipment, I do not recommend these young techs.

Victor and his team member are excellent representatives of your company. Their installation was seamless and their explanation of the TV were above and beyond.

They came to install my new Samsung TV. They were prompt and knew what they were talking about. We hit a snag in installation and they were able to give me the exact steps I would need to do in order to fix the problem. I followed their instructions and the TV works great. Thank you for a great job.

The agents set up our TV, explained the remote and gave tips on best uses. They were patient, thorough and careful of our home. They were on time and removed all packaging. My husband and I were very satisfied!

I Purchased Geek Squad Support To Set Up And Hook Up My New Big Screen TV. The Geek Squad Agents Both Successfully Set Up And Hooked Up My New Big Screen TV While Also Connecting It To My Stereo System. I Am Happy With The Results.

They made it easy, where for me it would take some time, I could do more productive endeavors and save the frustration of doing it twice. Nice guys too.