Customer Ratings & Reviews

The agent set my TV up and was real knowledgeable and helped me with working The remote control he was also nice and friendly.....

Tech was knowledgeable and pleasant. He was efficient and did his job well. I would request him for future calls.

Very satisfied with the quality of the T.V. We have another smaller Insignia that we like and that was why I chose to buy another. Great picture, reasonable price.

Only after the Best Buy Geek Squad installed my new 2025 model 40in Smart TV did I find that they would not remove my original 2017 40in Smart TV. I had to arrange for another service call with Best Buy to do this for a fee, or find a way for me to haul my old TV to a recycling center that would accept it.

They came on time, set the TV up, took the old broken one away. They seemed to know what they were doing,,,and were quick in doing their job.

The person unpacked and set up our TV, He was very professional and efficient. He was third party, installer, however the Geek Squad could not have been better/

daniel was our tech who serviced our home.. he was amazing ..he was thorough and very detailed and took the time to explain how to use everything we purchased to the fullest...very professional and polite...an excellent experience...

Excellent service. Knowledgeable and informative. Two technicians set up the tv completely. Walked me through all aspects of usage. They were helpful and not in a “hurry” to get to another appointment. The cleaned up all packaging and even took my old tv away.

Matt did a fine job connecting & programming my remote control. It’s working quite well.

the install crew was very thorough, and made sure the tv was mounted on the wall correctly. they worked as a team and were very professional and efficient. We are so glad we chose to have them install the tv.

Mitch did a fantastic job installing and then explaining our new TV. He answered all of our questions and installed two new TV’s we had purchased. Tom

Had this tv delivered to my parents house. My mom kept telling me how the agents were amazing and kind from beginning to end. Got them set up and showed them how to use everything.

The TV arrived on schedule. They quickly set up the Sony TV and all connections. They spent quality time to give clear instructions on the use of the remote and the navigation of both the TV and the Roku device added to the system.

Mark and Chris from Missoula, MT. geek squad were fantastic in installing our new tv and installing our older tv somewhere else in our home. They were very professional and I highly recommend them.

David did a great job getting the tv set up and help my husband how to work it. I've told all my friends that they should have Total tech support its worth the money

The Geek Squad employees showed up on time and correctly installed and adjusted my new TV, moved the TV it was replacing to a different stand, and removed my very old TV for recycling. It's been a pleasure having Geek Squad come out for two TV installs and an appliance install.

The tv has been great n the men that came on to install it were great. The tv is very easy to navigate

Wonderful Installer’s who took their time to set up our new TV the way we wanted it. Set up was quick and professional!

Communication great with when the TV would be set up.. Young man who came knew what he was doing, very efficient and answered all question I had.

The technicians installed our new OLED tv, connected and tested associated components, and showed us how to operate the system. Very efficient; no problems. They also hauled off our 15 year old TV that had finally expired. Highly recommend the service.