Customer Ratings & Reviews

The Geek Squad did an excellent job on all of my recent purchases. I decided to get everything operating properly and have taken in things not purchased at Best Buy. They have been very welcoming and supportive. They have been very patient with my lack of knowledge and I appreciate their willingness to answer all questions.

The service was on time and very fast. From start to finish they were in and out within 15 minutes. They set up the new tv and removed the old one.

These guys were great they really helped I highly recommend them

Technician worked efficiently and professionally. He remained until we were both confident that I knew how my new remote worked. Also gave me contact info in case I required additional instruction. On time, helpful and friendly.

The squad hooked my tv up and put our preferences in while explaining the features of the tv. They were great representatives of Geek Squad and Best Buy! Very polite, very clear on the explanation of features and enjoyed what they were doing.

The Geek Squad agents connected my new TV and scanned in all of the television channels. Everything went fast and easy. This was a replacement TV and they delivered the new one and took away the old one.

Perfect for my wide, 16 ft, living room. Great picture, good sound. we're very happy with purchase. Geek Squad installed professionally and quickly and neatly.

The geek squad set up my tv and turned it on and gave me several bits of advice on the best way to use it. Their help was much appreciated.

The guys were great. Took out the old and brought the new TV. They were fast and explained how the new TV worked.

We're seniors who could not possibly install ourselves, so we were especially happy to get two extremely courteous and skilled installers who helped us get acquainted with our new TV, set up all our apps and explained the remote, and so much more. Couldn't be happier!

The two techs were careful, professional, and knowledgeable. They waited for it to scan all the channels and explained how to use all the functions. A+

Those guys were amazing. They were very helpful. They moved my old TV to another room. Helped me unhooked an older tv and carry it to my car. In addition, they were patient with me in teaching me to navigate the new TV.

I wanted more instruction on operation snd how to change settings like sound bar has too much background noise. The other TV moved closed caption on and have been unable to delete.

Very happy with Josh ( Josh D I think ) the way he took care of everything and helped with a few issues . I'd highly reccomend the Geek Squad and Josh in particular to everyone !

The agents did a great job. They were on time, and were thorough, explained everythiong to me really well in term s of making me aware of the different features, how to work them, etc

My experience was awesome! I can't recommend the Geek Squad highly enough. They were right on time and did amazing work. They were even able to install my two soundbars that I didn't know needed extra hardware. I am extremely happy with the work they did.

Friendly showed that he new about the tv, and showed me how to use it.

Russell McClure did an exceptional job with delivery, set up and explanation of my new TV. He was punctual and enthusiastic. He also gave me advice and suggestions for my audio/visual system. I cannot recommend the service more highly.

I had a 65" Sony tv set up on a swivel stand.It was a swap out for a Samsung which I was unhappy with.Since I went with the extended warranty it was no hassle.They did a great job connecting everything, arriving sooner than the estimated time window.I will use them again.

Great delivery men (2). They completely set up TV (took box also) and moved multiple tv's around for us. Explained all questions to our satisfaction.