Customer Ratings & Reviews

The installer came on time and was very efficient. He walked me through the operation and answered all my questions. He unboxed and set up the TV on my cabinet.

Guys did a great job were patient and set up and hauled away old TV. Gave me great instructions too

The Squad member did a great job in setting up my TV. He answered all my questions. He was very nice and professional

The agent who set up my 4K TV was excellent. The agent was very thorough and explained everything as well as checking the set and hook-ups. Everything worked perfectly and the picture is great.

Delivery, installation and set-up was fantastic. Following that, he explained the system and adjusted it to our desires and usage.

The gentlemen that installed my TV did an awesome job !!

The crew that came out to install our 85" TV were great. We were their last stop for the day. They seemed surprised but happy it was going on a stand and not the wall. They took extra time to help connect our home theatre system and made sure everything was working before they left.

This 65 inch OLED eco TV by LG is the best TV picture we have ever owned and sound quality is excellent. Tom&Kathy Monaco

The agents mounted my new TV and removed my old clunker, they were supremely professional and kept me informed every step of the way

The agents called to let me know when they would arrive ,they were knowledgeable , they made sure the T V placed in a safe area ..they made sure i was happy with tit's location They were courteous.

ADAM WAS PROFESSIONAL, HAD TO COME BACK TO REPLACE THE T.V. HE DID SO, ON TIME AND FULLY EXPLAINED EVERYTHING TO ME ...I AM IN MY 70'S AND DID NOT KNOW A LOT, BUT HE WAS GREAT AND WALKED ME THRU EVERYTHING...I WOULD FULLY ENDORSE HAVING THE GEEK SQUAD SET UP FIRST TIME.

The agents were very knowledgeable and polite. They set up the TV and sound bar. It all worked well.

The technician was excellent. He set up my TV and did a great job of explaining things to me. I had a couple of general questions about other TV's and he answered those also.

service tech arrived in appointed time frame - setup of smart tv , sound bar , and new computer was quick and without issues - spent about 30 min going over controls and features , more than enough that I didn't need to pick up a manual for the first week of ownership - asked a lot of questions and got an answer ever time - very satisfied ! good job Middletown NY store Geek Squad

They arrived on time and took care of the problem quickly. Both young men were polite and explained what to do if we had the problem again.

The agents mostly Robert with assistance from Stanley did. an excellent job of setting up and mounting my wonderful new Sony Bravia Tv and explaining the remotes

They were on time, wore booties, cleaned up the mess, showed me how to use the new equipment and answered all of my questions. Then they gave me their card and said to call them if I had any questions. Very professional.

Ejike Asmugha did a wonderful job!! Showed us how to use everything. Was very patient with questions He’s got a great personality, was very friendly. He represented Best Buy very well. I would highly recommend him.

When you get as old as I am, having a TV delivered, connected and setup by the Geek Squad was a real blessing. I would have bought the TV much sooner had I known this service was available.

Benjamin and Brandon did a great job! They dealt with each problem is it arose and I am happy to say they solved it!