Customer Ratings & Reviews

We purchased a smart TV set from Best Buy. Geek Squad technicians expertly installed the new equipment and explained how to use it. We were very pleased with the service.

The Geeks were great!! They came in and hooked up our new TV and showed us how to use it, since we were actually the Geeks and had no idea how a smart TV worked.

The two geek squad members were outstanding. They were on time and very professional. Answered all of our questions and showed us how to work our brand new toy.

Amazing experience and best of all, it was super quick! Delivered installed and set up in 30 minutes.

They were superb in being professional and friendly as they were installing the tv. I would highly recommend them to everyone.

Geek squad person was excellent!!!! He set everything up explained everything clearly. Waited for us to try everything out to make sure we got it. Even assisted us in purchasing a new sound bar as our old one couldn’t be hooked up to new tv!! It was such a pleasure working with him

The agents were extremely professional, quick and pleasant. They brought in my new TV and installed it and set it up quickly and cleaned up the area.

Delivery and installation went smooth. Friendly and helpful. Asked us several times if we needed more help. Could not install soundbar due to missing wires.

Very professional. The set up was very fast & they explained everything to us. We had a few questions and they were answered so we could understand.

may be the best purchase i have made at Bestbuy, having the geek come out and hook up my system was eyeopening. I read all the manuals before he came, and he had far superior knowledge than the manuals. Super good job, good service and very happy i pulled the trigger on this

Excellent job! Installer was precise in his work and explained step by step what he was doing Thank you.

The geek squad put the footers on the tv and also helped me hook this up to the internet for my Netflix and Amazon accounts. The techs called me and gave me a time frame when they would arrive. They were prompt, courteous and very helpful.

The Geek squad arrived at the appointed hour, unboxed the TV, set it up, made sure it worked and explained the various functions. Both agents were professional and knowledgeable. It was as easy an install as I have ever experienced.

2-person team installed a tv wall mount and had our new tv ready to use in about 20 minutes. They texted me when they were on their way; arrived on time; and wore booties to cover their shoes before entering my home, which I really appreciated. The team was friendly, courteous and respected my home. For instance, they vacuumed up the minimal amount of dust that resulted from drilling holes in the wall for the tv mount, and they took the empty boxes and packing material with them. I was very impressed.

The agent was very knowledgeable and friendly and was able to take care of all my issues quickly and correctly.

Two installers were here on time, very polite, professional, worked together and knew exactly what they were doing.

The inhome service was very efficient. The Geek Squad representative was very knowledgeable, thourough and kind.

The agents mounted my tv and were very professional and friendly. Although this was their third time out due to a mix up.

The agents unboxed the new and moved the old off to the side. Got everything hooked up, explained how to use the remote and answered the questions I had and dealt with my anxiety with technology. They treated me with respect.

Easy to use controls. If you cant see all the control buttons or you're not sure which one to press, (as I am sometimes) you can use your voice on the control and it listens and makes the correct changes. The extra money this TV costs is worth it.