Customer Ratings & Reviews

He helped me with the power on/off usage after installation (a previous installer had told me the wrong thing) & picked up the too large TV that I needed to exchange. Unfortunately the mute button on the remote didn't work but he had already left so I had to make another reservation.

Geek Squad installed my new TV and connected all my other devices very quickly. They were very professional and courteous. They did a great job showing us how to operate the new TV and were very patient making sure we understood the instructions.

The 2 technicians from the Auburn store that came out to install were awesome! Very courteous and nice. Thank-you, you have great employees!

The tv is perfect for our master bedroom. The delivery person was most efficient and helpful in getting everything connected and in working order.

TotalTech set up my new Samsung 65" TV on the console perfectly. They connected it to the internet and my cable provider for seamless use.

They set up my new tv and got the sound bar and Comcast remote to work so everything was all good

I couldn't have done it without them. They were very knowledgeable and helpful. They answered all my questions and concerns and I was very pleased with all their work. Would not try this without them. Very courteous and cleaned up well afterward.

Geek Squad agent wa very friendly, knowledgeable and professional. He installed new TV and showed us all the features and explained how to use them.

This service is great for the non-technical guy like me. They set up the TV, get your apps installed and give you a little tutorial.

I love the GEEKS. They never disappoint. Tomas was extremely professional, knowledgeable and very patient with me. I am not tech savvy so I ask alot of questions. Overall I am very pleased with the service.

The 2 guys that came and set up my TV (so sorry that I do not remember their names) were so very friendly and helpful and could not have been any nicer or patient with me.

The setup of our 75 inch Vizio was great. They arrived when they said they would and were very professional. Explained the workings and setup to us very thoroughly.

great tech that came to the house to install our new tv - take out the old tv and connect up our soundbar! have never had such a knowledgeable young man, that was so patient and very courteous. I appreciate all his help and patience with us! thank you!

Fast, friendly and professional service. The Geek Squad Agent handled everything, connected all devices, gave me a quick tutorial and even hauled off the boxes and packing materials:)

Did a great job and did a professional job setting up and programming my new TV. And did a great job explaining the way the tv and remote works.

My TV was installed without one problem and still no problems. Very friendly, nice, knowledgeably . Thanks so much

The picture quality is amazing for the price. The only reason I gave the review four stars is the tv's menu. Navigation takes to long.

The workers that helped me were amazing! They took their time and let know what was going on for every step that they took.

Alexey was excellent. Intelligent, knowledgeable & professional. He set up my 2 new TV's, and he helped me make the change from Xfinity to YouTubeTV. He made an effort to get me oriented with my new service because he could see how clueless I was. He took the time to make sure I could function before he left. I really appreciated his patience.

The agent did a good job connecting all of my tvs. However, I am having problems with my media room as the tv doesn't always connect to the internet. I am having Geek Squad come back and show me how the Roku devices are connected and where they are connected so that I can troubleshoot the issue myself.