Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV installation was superb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ramon did a great job installing my new Sony 4K 49-inch TV and soundbar!! Very friendly and knowledgeable!! Answered all our questions and showed us how to use all the features. Cleaned up all the packaging!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Helpful Geek Squad Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents quickly put together my TV stand, connected up my TV, and showed me how to work everything efficiently. They were knowledgeable and very helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Jeff Deserves 5 Stsrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jeff of the Geek Squad did a fantastic job delivering and setting up our new LG TV, speaker system and remotes.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very professional job well done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan from Geeksquad was very professional and personable. He certainly knew his stuff! Ryan spent the necessary time to set up 2 TV's and go over everything with me. I would highly recommend having Ryan from the Newington, NH store handle your needs! Great job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Provided great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time and did a great installation job .Attached the external devices and made sure that everything worked properly. Cleaned up everything before he left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were very professional, efficient and friendly. They did a great job explaining everything and showing me what I needed to know.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick install if you want the job done right. A li
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad were efficient and knowledgeable and fast.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They were quick and did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up. My TV and connect the devices did a great job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guys that came out were very professional. They installed the system and showed us how to operate everything. Answered all our questions and cleaned up after themselves. I would highly recommend the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning TV. Bold, vibrant colors. Great sound. Installer was a nice guy, did it all!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good work by the associates.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Associates assembled the unit, made the required connections, set the input labels according to what was available, and made sure everything worked OK -- they were quick and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Everything went great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my TV as well as all of our components. They went the extra mile to work on are Sony TV box to get it set up as well I was very impressed with the time that they spent to make sure everything was working perfect
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad tchnician was fast and very skilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived promptly, on time. Geek Squad technician was very knowledgeable and new what he was doing. Very happy with the service
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
This is how service is performed, job well done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beyond expectations. As a former service manager I could only wish to have more people like this gentlemen. He exuded confidence from arrival through to wrap up. I observed every move he made, watched how he worked around issues, observed his determination and perseverance as he hit snags in the process. End result, I've never been happier with my home surround sound system and I owe it all to your technician. This gentlemen is a keeper, don't let him slip by you, if he does let me know where I can contact him. There aren't many of his makeup left! BTW, there are two service tickets, all involving setting up my system. All that I have said here carries over to the other service ticket.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
BB Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and professional team of installers that installed the TV quickly and safely
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service techs arrived on schedule and promptly began installation of my equipment. They determined the new cable box was defective, but were able to obtain the result I desired without the new box,which I returned to the cable company!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Bright and great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful with quality bright picture. I love my new tv and it’s the perfect size for my room.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My installer was terrific! He was punctual, knowledgeable, informed me connection was not a good one and how it should be taken care of and what I needed to get the job completed. I had him return to do the rework. He again did a great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect the first time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed my 75 inch Samsung television and remainder of the home theater components in no time and made sure I was comfortable with every aspect of the setup. They even updated the devices and made sure everything was perfect.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
tv set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the techs were very good and set up tv in timely manner. I don't know what I would do without Best Buy
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
