Customer Ratings & Reviews

The Agents mounted my TV Fast, professionally, and incredibly well done. Absolutely worth the cost and I would 100% recommend them to anybody else!

They did a great job. Even helped me with the programming of the DVD I also purchased new from Best Buy along with the new TV. A terrific work ethic and with warm personalities.

Victor and his team member are excellent representatives of your company. Their installation was seamless and their explanation of the TV were above and beyond.

We had the Geek Squad come in to set up our Home Theater Entertainment - Sony 65" TV, sound bar, Blu-ray player for one remote to work everything. They did an awesome job. These are the people who know what they are doing and can make everything work perfectly. We are so glad we had them hook up everything. Thanks Geek Squad!!

Men were on time, knowledgeable and friendly. Installation was done in less than an hour.

The 2 gentlemen were wonderful. They went over and above their instellation duties. I would reccomend them to anyone,

The install was done well the servicemen were professional in their work

Arrived on time…set up my device…courteous..respectful of property..showed me how to use it and took all the packaging with them. In and out in 15-20 minutes…What’s not to like! I will use the service again!

The team was exceptional in their delivery and installation of our new equipment!

The Geek squad was very professional and arrived within the time period arranged and phoned when they were 20 min out. Very courteous and cleaned up before they left. They also showed my functions of my new tv and sound bar made sure I had no questions before the left and gave me a contact number should questions or concerns arrive.

Very knowledgeable, patient and courteous in installation of the fire stick and programming to the stream tv that I recently installed

Friendly and Knowledgeable. Showed up on time and cleaned up all of the packaging when done.

Oue agent was very skilled and completed the job, we felt confident the job was copleted right and to the customer's satisfaction. Kudos to Steve

The guys who installed this TV also installed my last one and it was a really enjoyable experience getting to talk to them again. And they do such a good job.

Great TV, however I now need 3 remotes to operate.Now I do have a bose sound bar, but 2 TV remotes???????

Our technician came on time and installed our new television, soundbar, and associated equipment. He also connected the new television to our DVD player. He patiently explained to my wife and me how to use the television and navigate between the regular channels and Netflix.

The two techs arrived on time. They unpacked the new 70in Samsung TV. Hooked it up with my existing Bose sound bar and cable box. Old TV and boxes hauled away. Within 30 mins I had an up and working correctly, new unit!

The Geek Squad installed my TV in a timely and professional manner. Very happy with the service.

The two men set up everything and explained and answered all our questions.

I have no real issues or serious complaints with the Best Buy TV Set Up. It was actually done through a 3rd Party. The only thing I noticed they may have accidentally took with them one of my HDMI cables and the Remote from the Other TV that I had here that I was replacing. I guess they might have gotten things confused with everything when they set up everything and when they were connecting everything. There was so much of the Package Matereral everywhere. I am giving them the benefit of the doubt here, but I honestly cannot say what actually happened to my devices. I do know because of what happened I would NOT want them to ever come back here again. They did make me feel extremely rushed and kept trying to get me to sign their digital form before they were even finished. I felt extremely uncomfortable about that. They were aware of me being Disabled and Having 4 Traumatic Brain Injuries that occurred during my Military Service. Just to add I have been a Customer of Best Buy for over 20 Years.