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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivered and installed my tv. They were thorough and careful during installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job of connecting everything and explaining how that works?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad service, response, and pat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of setting up and optimizing all of the capabilities of our new tv. More importantly, they answered all questions and never indicated that they were in a hurry to leave until we were satisfied. They even responded a few days later with a visit to help with some confusion on our part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional very knowledgeable!! Left everything neat and clean!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desmond did a great job. He was fast and friendly, and explained everything he was doing while doing it. Didn't take him long to have me understanding how to use the new system the way I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is good! Delivery and setup were on time, efficient, and neat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of setting it up but little time explaining functions and controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squade PROFESSIONAL!!!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the terch was professional ,friendly and informative. offered additional services if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were polite and informative completed the installation quickly and moved on to their next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were totally knowledgeable about my soundbar system and additional rear speakers to get adjusted and working perfectly for my new Sony 75” tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set my TV on my new stand and connected all the components. They checked out the TV and made sure everything worked. They connected the TV to my network. They were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Big Screen TV Setup/Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents, all three of them, were most helpful and efficient at setting-up our new tv and getting it operational for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I combined this with setting up my Bose audio system, and other components. As I posted earlier this is an easy setup and could likely have done myself. This was a real turnkey operation. In and out in less than an hour everything working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putting my tv and tv cabinet together for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was wonderful and very knowledgeable and nice and very nice we were so happy putting everything to gether for us were recommend him to others we give a 5 star review excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got rid of blue-tooth problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional and knew what they were doing. Told us where our problem was and helped us fix it. Everything runs great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV July 9th

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did a fantastic job. Very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech2Call provided excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kurt with Tech2Call was great. His installation of my new TV was completed promptly and efficiently. I already had a home theater sound system for my old TV and Kurt connected the new TV to the sound system with no problem. He got the new TV set up and running, showed me its features and answered my many questions. He was professional and courteous throughout the process. The service he provided was excellent and I was completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mounted my TV and helped me with setup. They were helpful and got the work done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was great. He was efficient and he explained the workings of our new TV very well. We were very satisfied with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service, a teem of girls came to instal my TV in the wall. Was fast,easy and clean, no mess at all. I have no idea all I can do wiit the service. Thank u

    I would recommend this to a friend