Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 18,760 reviews
Rated 5 out of 5 stars
Very helpful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad was awesome. They came in and were done quickly. No mess and very informative. The service was professional and reliable. We appreciate them making a confusing set up understandable and easy to use once they were done. I would recommend them to friends and family. Also noted to be a reasonable cost.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
AWESOME T.V
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This T.V has the clearest picture I have ever had.And the set from Geek squad was awesome.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Outstanding customer service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Mr. Miguel and Mr.Joe were the people who came to install my T.V. They were so professional. Mr. Miguel called me the previous day and confirmed the situation as he did not want any surprises. Next day he called me again and gave me a time and reached exactly at the same time as updated. They made sure they covered their shoes so that the floor does not get dirty. Upon my request they got the installed 85 inches T.V. down so that I could make my adjustments as needed.They were very professional and knew what they were doing.
Hats off Mr.Miguel and Mr. Joe for the outstanding C.S. Employees like you guys are keeping business running.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Sensei Baker
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Matt was awesome he set up our tv and was able to answer any questions we had about it. We were impressed by his knowledge and professionalism.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Made my life easy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad offered great communications in advance about exactly when they'd show up, and they were on time. Squad member was pleasant, well informed, and quickly set up television, connected it to internet and DVD, and took away old set. He was very clear in explaining everything. Well worth the cost.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed my tv in a very timely manne.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They were superb in being professional
and friendly as they were installing the tv.
I would highly recommend them to everyone.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Fixed my computer and installed my new T. V.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very satisfied with the work done by the Geek Squad, especially how they went out of their way to make sure all of my requests were completed
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
fast service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
chris setup the tv quickly. got everything synced. saved me a lot of time and headache! lol
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad installed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivered and installed my tv. They were thorough and careful during installation
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Very thorough, professional and kind.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The installer was so professional and very helpful in explaining to me how to work my device. Most younger people do not have much patience with us elderly, he was kind and thorough
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Mr.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad set everything up for us and showed us how to use it. We are very satisfied with them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Best Buy Geek Squad installed my tv quickly.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I never have a tv mounted. I have a 3 tier stand and thats where my tv sits. Geek Squad was professional and installed my tv perfectly. They also, installed my tv quickly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
On time, courteous, excellent work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
2-person team installed a tv wall mount and had our new tv ready to use in about 20 minutes. They texted me when they were on their way; arrived on time; and wore booties to cover their shoes before entering my home, which I really appreciated. The team was friendly, courteous and respected my home. For instance, they vacuumed up the minimal amount of dust that resulted from drilling holes in the wall for the tv mount, and they took the empty boxes and packing material with them. I was very impressed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Mrs. c.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very knowledgeable! And professional. Called me to let me know they were on the way. Knew our community so that was good. Bought the 2 year contract and glad we did.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Good delivery and setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good in-home delivery and setup services. The TV area was cleared before they got here, they unboxed, setup the TV and explained the primary features. Geek Squad. They took time to answer my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They set up my tv and moved the one I was using and connected it. They were very good and friendly. I was very happy with their excellent job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Elvis is the best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed to add bluetooth to my audio system. I bought a bluetooth adapter to add to my old Denon based system. The Geek Squad sent Elvis to install it and after a few minutes it was clear I needed a new receiver and Bluray player in order to do what I wanted.
Elvis very clearly proposed a new Marantz along with a new Bluray player to truly update my sound system.
Elvis went away and created a quote to do everything i needed. Best Buy took back the new adapter I had purchased.
Elvis broke it all down into very easy to understand steps. He ordered all the new gear and a week later brought it all to my home and with the greatest of gentleness he installed it all.
The instructions were perfect. He is the best teacher.
The new Logitec Harmony universal remote is allowing my wife to operate the whole system for the first time in 16 years. She is ecstatic. Elvis is our new Hero forever. He diagnosed our needs and came up with the perfect solution. Please send Elvis our highest rating.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Installed My TV Professionally!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents mounted my new TV and removed my old clunker, they were supremely professional and kept me informed every step of the way
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
T.V. and connections installed very quickly.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were very prompt and efficient. When I found that I had problems in understanding how to work everything about my t.v., it was very easy for me to schedule another appointment for explanations.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Take away the frustration of hooking up devices.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad is always reliable and prompt. High quality technicians who quickly setup everything associations with the TV and now it all works. I always rely on the Geek Squad because I know they will get the job done and it all works. Very cost effective in that you don't waste hours of time trying to figure it out.