Customer Ratings & Reviews

They did a great job tying the tv,reciever turn table and dvd player together

The team was awesome. Very knowledgeable and professional at installing my tv. Would recommend and have them back out to assist with any technical or tv issues

The agents mounted my tv, did an excellent job connecting everything and making sure the tv was level for viewing

The service man was courteous and cleaned up when finished.

Agent connected the fire stick , tv without issue.

Professional, quick, friendly, very knowledgeable and could answer questions quickly. Explained how it worked and got me going great!

Great job by the setup techs. They were very helpful informative and patient in teaching us how to make things work.

The Geek Squad that came out to do the setup was terrific! They took their time to make sure everything was setup perfect. I would recommend these guys again!

The technicians were excellent -- very considerate. They efficiently and patiently connected my tvs, addressed any concerns and made sure were working prior to leaving.

Installer was gracious, patient and quite knowledgeable. He answered multiple questions about features, costs of added features if we should decide to get them, limitations with our older DVD player, etc. His demo was concise and very helpful.

Agents were friendly and efficient. They were very careful with furniture and new TV, hooked up all accessories, set up and checked all functions, and reviewed instructions well. Well worth the money!

The agent installed my new TV quickly, he set it up and demonstrated how to use it, Great guy.

The Geek Squad hooked up our new tv. Absolutely knew what he was doing and did a great job.

Wonderful picture. Great price. And, the best part was Best Buy delivered set it up for free. The guys were so helpful & polite.

reason fail to show us how to work the tv's / how to nav, the screens and how to get to them... didn't leave any instruction manuels. they were great has to knowledge and setup. but couldn't set up vcrs /dvd players due to not having right connections. that was one thing i asked the sales person and he said they should have everything since you are paying for the set up and install./ i feel i paid for the connection by purchasing the install and service contact. and then they offer to run a line and power up the wall to install the tv on the wall and said they could do it for $150.00 it threw off guard... if we knew about before hand and for a lesser price would have them do it. we are thinking about it but it cost us now $150.00 plus $50.00 i am retired and need to watch my budget.

Excellent Geeks! Knowledgeable, personable, got the jobs done quickly & efficiently. Very pleased with a job well done!

Don't underestimate the importance of having the Geek Squad setup your 77 inch LG OLED TV. We almost returned our TV three days after we received it because of the problems we encountered with the quality of the color, problems with the sound quality, and constant screen "Jumping" while watching Netflix. Austin and Jeremy from the Geek Squad made so many setting adjustments not only to our TV, but also to each of our devices. It was incredible to watch the number of adjustments that needed to be made to make the TV look and sound perfect. They had a solution for the problems we had encountered and made the necessary adjustments. Don't make the mistake of trying to setup this TV yourself unless you have a considerable amount of training or knowledge.

Kept updated about time of delivery. Called when on way. Team was efficient and did comple ser up. Kept home clean.

So worth it on the labor alone. Are two guys came out took great care in taking down our old TV and a new mount and putting the new Tv up. They covered all the bases and we were very satisfied with their work and how they taught us how to operate the TV.

The TV was perfect size for our sons Bedroom, we had a Best Buy technician come and connect it to the swivel wall hookup we bought with it. He setup the TV with no problem and got it turned on and tested channels on it as well.