Customer Ratings & Reviews

This TV is terrific and I am so glad I purchased it. I originally had the Geek Squad scheduled to come and set up the TV but decided I would do it myself. So, sadly, I had to cancel my Geek Squad appointment to set up the TV. I say sadly, because we have used the Geek Squad on three other recent installations and they are TERRIFIC! Hopefully, we'll have to have them do something else in the future. Because of their wonderful service we received on three occasions, they get 5 stars, even for this "non-installation." They truly are consummate professionals and a joy to work with.

Great communication prior to & on the day of. They were on time and put booties on. Both technicians were outgoing and knowledgeable. Were not condescending. Demonstrated our device thoroughly - until we were comfortable using it.

Great service. The installer was very professional and was quick. He took the time to show me everything about the tv (first time having a smart tv).

The Geek Squad set up and installed my television. I was very pleased with not only their work but most importantly with them taking time to answer questions and permitting me to operate the television before they departed. Go Geek Squad!

The agents installed my new TV without any hiccups; explained the basic operation of the new TV. Had paid to have my old TV removed which was done properly. Did a great job totally.

The agent attached all my analogue components, dvr etc. to my new Samsung tv. Gilbert did an excellent job. He was so knowledgeable and professional. Thank you again Gilbert Lorry

geek installer with patience and understanding for my electronics needs. Willing to spend time to show me the ropes

The personn who came out and set up everything was very knowledgeable and set up everything to the T. He also went over everything to make sure I understood how to work everything that would make it work great.

Wasn't sure where to hang my new 75" TV, but we got it done. Guys did a great job!

The Geek Squad member helped us get up and running quickly and saved us a lot of time and aggravation ... well worth the money.

He installed my TV very efficiently. Explained carefully how to use the additional features. I would not have liked to have to put it together myself. Seemed more difficult than expected. Excellent service.

The installers were professional, friendly, and quick setting up the TV and sound bar.

After the fiasco of waiting a month for something we were told we would get in 3 days Best buy dod a good Job on setting it up. Just help put on tv table Super easy and simple!

The Geek Squad best in nation, could not do it picture quality and sound without you guys

The agents removed the old TV and mounted and set up the new one. It was all done the day after purchase. It couldn’t have been better! This was done for my 95-year young mother, who was thrilled to have a working TV installed so quickly. They took the time to make sure she wes comfortable with hew cable set-up and remote.

The Expert from Geek Squad quickly installed the TV, connected teh device to internet and explained the feature.

Agent quickly hooked up my tv and gave me a tutorial. Very efficient and knowledgeable person. Extremely happy with service.

Geek squad called before arriving and arrived on time. They were very competent, professional and pleasant.

Paying extra for geek squad to connect and set up is THE ONLY way to go! They did every thing and answered all the crazy questions that I had as well! And the 2nd best part was they took ALL the boxes and trash with them and left ZERO mess!

The agents came in connected everything in a timely and professional fashion.