Customer Ratings & Reviews

Agents were on time and quickly installed our purchases.

Sales person was wonderful and very knowledgeable and directed me to the perfect smart tv for me. The techs who delivered and hooked it all up were wonderful....had it all done in no time.

Troy came early and set up my new tv he was great showed me how to work the remote i am very pleased

Good service on all work they did with good placement for my new big screen on tv table stand

We purchased our Samsung 65” Tv and Samsung sound bar and decided to have Geek Squad set everything up; great move on our part. Michael H and his sidekick Dillon coordinated everything , came out did the install and walked us through everything we needed. Being 75+ years old; we are not really literate regarding all that needs to be done! These guys were fantastic!!!

Very happy with all the people who have come to our home,they have been friendly and very knowledgeable as to do the job at hand.

Geek squad was on time, installed and explained everything to our satisfaction, was very helpful

On time and efficient. I appreciated an overview as well as specific information on how to operate the new tv and streaming service. Excellent representative of Geek Squad.

My wife tried to talk me out of hiring the Geek Squad to deliver and set up our new TV. I promised her she would be glad that I did this and boy was I right. Hamilton from the Durham NC Best Buy delivered the TV, followed all of my wife's OCD COVID restrictions and did a perfect Job installing and setting it up for all of the "extras" - better than perfect. Hamilton even stayed around to check our other TVs from Best Buy - that I set up myself - but Hamilton was able to add features of which, I was unaware. Also, I am a huge COSTCO fan but realize that if price is not your biggest issue, Best Buy and the Geek Squad give you that extra quality at a great value.

Terrific ! Very patient with this ol’ gal. Explained everything as well as very patient with my many questions. Neat & clean. Very pleasant experience.

The two men who set up our new TV were very knowledgeable and helpful. They helped us through understanding how to operate every aspect of our new TV before they left our house.

The agents arrived at specific time agreed upon and connected the supplemental devices without issue. Agents were patient and thoroughly answered my many questions. Highly impressed!

Install and setup were done very well. Pleased with the service.

The Geek Squad best in nation, could not do it picture quality and sound without you guys

The installer did a great job and answered all my questions.

The agent from Geek Squad was able to set up my TV properly and connect to the headphones and DVD player I bought. He was very professional, friendly and definitely knew what he was doing.

The geek squad put the footers on the tv and also helped me hook this up to the internet for my Netflix and Amazon accounts. The techs called me and gave me a time frame when they would arrive. They were prompt, courteous and very helpful.

The person was knowledgeable and friendly. Everything was done in a timely manner and he answered any questions I asked.

I used Geek Squad to set up our new TV and they did an excellent job. They were very professional and since TV's are more complicated now, they made it worry free for me. I always purchase Geed Squad contracts when I purchase an item like this. I love Geek Squad!!!

The installer, I don’t remember his name, was very helpful, easy-going and kind to my 93 year old mother.