Customer Ratings & Reviews

The guys were excellent and I am so glad that I had them do the set-up. The only problem is that the sound bar was on back order so when that was delivered the deliver team didn't really know how to set it up.

the people from the Geek Squad were professional and did a great job with the insulation and help with the set up and explanation of some working components. Make sure that you get a Geek Squad installation not a 2nd party.

I checked how to install a new tv and thought it wizer to have the pros do it right the first time. Geek Sq worked efficiently and clean up after the installation. Great job

The installer did a great job, arrived on time and set everything up quickly. Cleared away all boxes and packing material and gave me a quick lesson on its features.

The mounted my TV. I bought a larger mount for the TV, as it was much larger. I didn't need it, so I am returning it.

This is the third television that the Geek Squad has installed for us. They do a great job. They never leave until they are sure we understand how to use the remotes. Always have had great service.

The agents arrived to my home with the proper attire to protect me and themselves from any virus. They took the TV out carefully and set up everything in a mannerly time. The service is worth it

Awesome service from one of the most knowledgeable technology experts. He was thorough, professional and very focused! VERY impressed!

I was extremely satisfied with the delivery and setup of my Sony A9G 77” TV. The installer was cautious and very professional about the installation. Kudos to all all involved.

The geek squad did a great job hanging my 55” TV on the wall. They were punctual, polite, efficient and cleaned up during and after the process. I was very impressed!

The techs who came to my home were polite and knowledgeable. They made sure to removed all of the boxes and packing materials and left a cell phone number in case I had questions.

I had a whole sound system, a blu-ray player, and a cd changer to hook up and they handled it like a breeze,

The agent was awesome. He made sure that the Sony sound bar, and the Sony blue ray player was all hooked up properly to the Sony TV along with my digital TV box. He went above and beyond to make sure everything was working and hooked up properly with the sound bar and subwoofer so we got the best surround sound. The guy really knew his stuff. I was so relieved after he came to my house to set up everything properly.

The Geek Squad did everything promised in setting up the TV and sound bar and also hauled away our heavy old set. When we had a sync problem after they left, it took only a short phone call to give us instructions on fixing the problem.

Thank you Best Buy for the TV setup. Your Geek Squad service was exceptional.

technicians initially had difficulty finding hardware for swivel stand as Ceva Electronics made it a little difficult. Techs however persevered and did a bang up job

As always, the Geek Squad did excellent job. Have had this on prior tv - was a bit disappointed that price went up (5 years prior) but what hasn't? Excellent job installing & setting up as always. I wouldn't buy a large tv any other way.

On time. Friendly, knowledgeable, thorough, not hurried. Answered questions after mounting & setup. Even allowed me time to 'play' with my new TV before leaving, assuring I was comfortable with remote, navigating, etc. Thanks Jennifer!

Moises did a great job of setting up the TV and instructing us how to use it.

The installers were courteous, prompt, and expert at their job. The first TV they brought was defective, but they took it back and replaced with a new one the same days. Couldn't be happier with the result, and at a reasonable price!