Customer Ratings & Reviews

The geek squad did an amazing job. Sure, it’s expensive but it’s not something I could do on my own. Very informative. Pleasant.

I recently had a new 4K UHD smart TV set up and installed by Geek Squad. The main technician also installed a new oven at the same location about a month earlier. Both items were early Christmas gifts for my parents. The technician and his assistant were polite, thorough and efficient. My parents were completed satisfied with the setup and installation process. Also, I give kudos to the main technician who informed us that the TV did not come with an HDMI cable which was required for the cable box to TV connection. Luckily, he had a 4K ready HDMI cable which we purchased for a reasonable price. The technicians did an excellent job disconnecting the old TV, relocated it to a convenient nearby space, and then set-up and installed the new TV. I'm very impressed with Geek Squad's professionalism. I will plan to use their services again.

The agent was very knowledgeable and helpful. TV is great.

The Geek Squad agents did an excellent job setting up my TV, they explained everything clearly and precisely and they were very professional. I was completly satisfied with my experience.

It was an easy install, remove the old and bring in the new. A few screws and done. This install didn't take too long.

Geek squad called before arriving and arrived on time. They were very competent, professional and pleasant.

The Geek Squad did an excellent job mounting and setting up my 65 inch television. They were kind, professional and cleaned up after the job was complete. Highly recommend.

Agents were super nice and knowledgeable. They were on time and very efficient.

very helpful and fixed any problems showed up at time said and called nexr day to see if all was working correctly

I had an initial problem because the base of my new tv was too wide to fit on my cabinet. The Geek squad explained my problem and helped me find the appropriate base on amazon. Then the squad leader arranged (without my needing to do anything) for a follow up visit (at no charge). I couldn’t be happier with the geed squad.

The men who came to set up our TV were wonderful and very helpful. They went over all the details of the tv and how to operate the new remote.

My Geek installer was excellent--knowledgeable, helpful, and answered all my questions about my new smart TV. Having a Geek installer set up my equipment spared me the frustration and aggravation of doing it myself. I absolutely will use this service again!

the agents mounted and set up my equipment and were very helpful on how to use them.

Wonderful picture. Great price. And, the best part was Best Buy delivered set it up for free. The guys were so helpful & polite.

Best Buy offers installation on large tv’s and we’re so glad we used it. Geek Squad gave us excellent service before, during and after the instal.

The installers were very nice and professional, the tv was installed perfectly.

They installed and setup quickly and cleaned up very well

The Geek Squad moved 1 TV to a different location and reconnected it. They then installed the new TV and worked with us to understand how to use all the features. They were very patient and helpful.

Team is professional and friendly. Perfect setup.

They were timely friendly an had great input on the initial setup an offered more information when asked. Very good customer service and care