Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad is Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my TV and all the devices. Extremely knowledgeable and were extremely helpful and answered all my questions and provided great recommendations
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Exemplary Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Rep (Howard) was super knowledgeable and had the tv set up and working in a jiffy. He also helped with orientation for using the set.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installer was very knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable, polite and friendly. Completed hookup quickly and without any issues. I was impressed.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Sqaud installation of TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad removed old unit then installed and set up new purchase and answered questions about TV operation patiently and clearly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The installation was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent Carl, did a great job! He made sure that everything was connected and in working order. He even carted away the old TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent handled himself in a very, very professional way. He was quick, had a well concentrated mind set, was efficient, neat and thorough. Would recommend Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech, Isaac/Jeremy arrived on time and was very knowledgeable. He took the time to explain the functions of the tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two respresentatives were skilled and knowledgeable in setting up my TV. They worked well as a team. Explanations to me about how to use the remote were clear and appreciated.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TCL Roku install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were very professional and friendly. they maintained appropriate safety measures with masks. they were efficient. i would recommend them. i would request to use them again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Help when you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having someone to unpack your TV and wall Mount and then hang it is well worth the price. The guy even taught me about my TV controls and made sure it was working properly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So you spend a few dollars extra and have absolutely no set up issues. The Geek squad was awesome. They even narrowed the 4 hour delivery window down to 2 hours. This is a large TV and they handled everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed and set up my TV and remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff were very fast, efficient and helpful. Everything was set up quickly and everything worked perfect and my remote and TV and internet were all connected for me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people from the Geek Squad that I've dealt with have all been great. I've had them in my home setting up my TV and I've talked to them in the store and they were very knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my TV system quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carlos and John were professional and set up the system quickly. They showed how to operate the devices and we are pleased with their work!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad guys!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents knowledgeable and set up the TV with care in a professional way. Very friendly and helpful. They made all the necessary attachments.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy did a great job setting this up. He was very helpful and showed me how to work everything.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice guys help to st it up. And explain how to ues it .
I would recommend this to a friendRated 5 out of 5 stars
very helpful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.agents took the time todo a great, clean job of mounting my 65 inch tv on wall, explained features very well. Geek Squad in general has been a great service. Agents are polite, thorough, skilled.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The boys did a great job installing my new TV. They were clean and efficient and knew exactly how to install it in a small space. They showed me how to set it up and use the remote.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
New tv installed quickly and efficiently!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up our new tv, connected it to devices, disposed of the trash and even moved the old tv upstairs for me! Terrific service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
