Customer Ratings & Reviews

The Agents hung my new TV and connected all my devices. They made the process so easy for us.

Agent quickly hooked up my tv and gave me a tutorial. Very efficient and knowledgeable person. Extremely happy with service.

tv was installed works fine even has a better picture than the old 1 installers were very good and on time and showed the operating features

Arrived on time. Got right to work. They had to work in very cramped space(hard to place the tv and get to the back to make the connections) and never complained. I do wish they had been able to make a connection with the sound bar that would allow me to operate the volume through the tv remote. 3 remotes is to much. Once again the lack of access!

Very knowledgeable technicians. They arrived on time and completed the job quickly. They had positive attitudes.

The agents from the geek squad were wonderful, They knew exactly what to do and did it professional. They were also very polite and had great personalities. Brando and Brian very kind and respectful.

The team was awesome. Very knowledgeable and professional at installing my tv. Would recommend and have them back out to assist with any technical or tv issues

The geek squad explained evrything and set up TV in minutes

Although I was unable to enter the store during the COVID19 pandemic, the manager agreed to go over my order and the different options available, including in-home installation and Geek Squad warranties. I am a senior citizen and live alone so I decided to purchase the setup service for my 65" tv, sound bar and blu-ray player. The Geek Squad team was prompt, knowledgable and courteous. After the job was completed, Marco offered his business card with his direct number and suggested that I contact him if I had any issues. Since the installation, I have had a few minor issues which, as of yesterday, were resolved by another Geek Squad member. The bottom line is: I recommend this service regardless of your age or ability level.

Agent Michael Long was very professional and courteous. He installed the TV and connected the devices, double checked everything to make sure it was all working, then patiently walked me through how to use everything.

Did a great job in little time. Plus he tutored me on the operation of the TV and remote.

This was an exchange. The agents packed up the exchange and installed the larger TV. They did this efficently but did not program the TV and DVD player. I have to choose the one I want. Before the default was xfininity on my TV. Now it comes up by HDMI input.

The techs set up the TV but had a bit of a problem having my older wired sound bar and Blu-ray player to communicate with each other. I wound up having to use 3 or 4 remotes to get what I wanted. A few days later when I set up my Google account and added an app, I couldn’t get the cable TV to display. Called Geek Squad. They walked me through a troubleshooting process ( a workout going back and forth behind and in front of the TV , pulling out and plugging in, then playing with the remotes). My sound system is old, so it’s finicky connecting to everything. After about 30 min, everything was working well. The tech I called gave me a heads up to reboot everything (especially my cable box) whenever there’s an app update. They were very helpful. And I’m getting used to this Smart TV. I’m down to using 2 remotes, now. If I want to watch a dvd, then I’ll have to use a third remote to control the Blu ray player. No worries….I’m streaming more, now.

Setting up the TV and the 6 other components that needed attaching to it takes expertise which we do not have.It also takes strength and agility to accomplish their job. The young men were polite, knowledgeable and completed the work I felt, in record time.

Arrived on time and mounted the tv in a professional manner

The Geek Squad that came out to do the setup was terrific! They took their time to make sure everything was setup perfect. I would recommend these guys again!

The two that mounted and installed my TV were the greatest. They were congenial, courteous, kind and respectful. I would request them every time.

The guy was very nice, and even set up my new dish remote, very professional

I had my new TV, speakers, and home theater setup all installed by the Geek Squad. I'm usually pretty cheap and like to do it all myself, but I'm glad that after spending all the money I did on the products that I had professionals install it. They did a great job.

Timely service. Completely installed and set up the tv. Showed me how to add apps.