Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
New tv installed quickly and efficiently!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up our new tv, connected it to devices, disposed of the trash and even moved the old tv upstairs for me! Terrific service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad does a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came out and set up my bee electronics. A new tv along with taking away my old tv. They were frat. I would recommend the geek squad to anyone. They always treated me right.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad are the BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier! The guys came in and very professionally did their job. They made me feel like I was the most important person in the world. They were willing to take as much time as necessary to make sure everything was covered!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV setup was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my TV quickly and right where I wanted it, and even deleted the channels that I didn't want.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
tv installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they put on the stand . made sure tv turned on. wow!! I guess i got paid for.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Happy but unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad members that were at my home were very friendly and pleasant to speak with. They did a great job of setting up my TV stand but unfortunately the stand was to small for my 85" TV. No fault of theirs as I was informed by sales that the stand would hold my TV. Ended up having to wait a whole week to get my new stand, all while my new TV and unusable, built TV stand sat on the floor taking up needed space.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A great investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our purchase. Best Buy never fails us. The employees at Best Buy are always so knowledgeable about the product
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The only way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all I couldn’t fit the 75 inch tv in my car. I’m thrilled that I paid to have it delivered and setup
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
New Sony TV Hooked Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a new big screen Sony. The next day it was delivered and successfully installed by GS. Very professional. Explained how this TV works. Cleaned up the area and took all trash and old TV with him. Very happy with experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Insurance claim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not review individual items. Mass purchase due to lightning damage. Brandon in store was the best. Patient and supportive with good suggestions. Did not try to upsell due to nature of interaction. Gave discount on geek squad since easy installs.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome Service !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had 3 tv's mounted to the wall. The 2 technicians that came to the house were very professional and did a fabulous job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy and done very professionally. Made sure that we understood how tv works.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was friendly, courteous, very efficient and knowledgeable and was able to answer all our questions in a way we understood.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outside Contractor Provides Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verde Tv was great in alll communications and despite issues with Best Buy provided FIVE STAR delivery, installation, and set-up service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very efficient and helpful. Would absolutely use them again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I recommend including connect and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad delivered, connected and set up our 4K TV. They did an excellent job and are so quick. Also explained everything. I totally recommend anyone get the connect and setup by Geek Squad, They sure save you time and trouble.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job connecting my TV, Tivo and Wii. Highly recommend the Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Christmas Crazies doesn't faze the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We cannot say enough about the Geek Squad and the customer service agent Allison M. at the Holland Michigan store!!! We bought a new Sony 65" during the Christmas crazies. We had to wait a week for delivery and set up because they were totally booked. When the Geek squad unpacked the box the screen was cracked. The store did not have a replacement in stock and deliveries were maxed out. But Allison worked her magic and within 5 days they were back and sent a great Geek Squad team to do the installation. Super personalities, efficient and all around nice people!!! Thanks for having great people on staff! You made our Christmas Merry!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wonderful small TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works well with just the internet. I love this smaller set. I use it in my craft room and it has a very clear picture. It is so sharp and very light and easy to move.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad delivered and set up my new tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was delivered and set up on the stand in my craft room. They programmed the remote for my cable service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
