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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 18,772 reviews
  • Rated 5 out of 5 stars

    quality installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team patiently and thoroughly explained how to use the machine and remote, after relatively quick installation. They also gave understandable and useful information about streaming services, a topic that can be very confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected to all my devices and explained everything clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set my TV on my new stand and connected all the components. They checked out the TV and made sure everything worked. They connected the TV to my network. They were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my equipment and made sure everything worked properly and made sure I understood what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV and connect all of the devices quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putting my tv and tv cabinet together for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was wonderful and very knowledgeable and nice and very nice we were so happy putting everything to gether for us were recommend him to others we give a 5 star review excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Geek Installs of televisions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damion is the best! This was the second install with him. He is knowledgeable and professional. I highly recommend Damion and the Install team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people were great. The two were extremely helpful. I’d recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new OLED TV and was sure glad that they hooked this up and got it running before they left. There is so much it does and while I like tinkering with it I feel a lot better after they walked me through it. It cost me a little but it was money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job setting this up. He was very helpful and showed me how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Fast service and friendly. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job. The entire Best Buy experience was wonderful and will definitely go again for anything we need that they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow delivered my new TV, set it up with my cable and showed me how to use the remote. I was very happy with his efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV BUT SADLY WE DIDN'T NEED THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is terrific and I am so glad I purchased it. I originally had the Geek Squad scheduled to come and set up the TV but decided I would do it myself. So, sadly, I had to cancel my Geek Squad appointment to set up the TV. I say sadly, because we have used the Geek Squad on three other recent installations and they are TERRIFIC! Hopefully, we'll have to have them do something else in the future. Because of their wonderful service we received on three occasions, they get 5 stars, even for this "non-installation." They truly are consummate professionals and a joy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Geek Squad for so many years for our computers and tvs. Great service, great tech's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was VERY knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hooked up several things needed for new tv!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Madam Beth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad is the very Best. Cool Dudes with character and intelligence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV and took away box etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up TV and thoroughly explained all functions. Excellent job by helpful gentlemen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did really good job. I’m really happy with their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick, Easy, Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy. Was a tough corner to set it up in and they did it perfect

    I would recommend this to a friend
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