Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV connect was so worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy to have had this service. Set up was a breeze and training was great. no guessing, just wonderful service. Quick and easy. Professional staff.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent connected to tv. He was thorough and was quick, explained everything he was doing to connect my new tv. He programed the tv quickly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your employee (sorry can’t remember his name) was terrific. He hooked everything up and explained our TV functions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable and helpful. TV is great.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek squad tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agents installed tv,bose sound system very professionaly. the Geeks on my install were very informative and should be commended for their professionalism.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was great. Hooked up everything arranged the DVD and charter box and made it easy for us to use. Programmed our remote to work with the TV and the charter box. Great service. Well worth the cost.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installed My New TV Efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent quickly and efficiently installed my new Vizio TV. He even set up my Comcast remote. He went even further to install my sound bar and subwoofer. Kudos to him!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician brought in the new TV, installed it and got everything going for me, made sure I knew how to use everything and then took the old TV away. Outstanding service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Another amazing Geek Squad installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my TV and get up my sound bar in just a few minutes. Then he made sure everything was working properly and took the time to make sure I knew how to use my new TV and sound bar.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad rocked it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job of mounting my TV to my wall, professionally and quickly. So far, it's staying up perfectly, even when my 2 cats go up to it and place their paws on it for a closer look. Great job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought our TV and got perfect service at the store and during installation. The two gentlemen who came to the house were efficient as well as patient with us. Everything is working just as it should and I know how to use it all!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was apprehensive about unpacking an ultra thin 4k TV, so I contracted the Geek Squad. Very professional, very helpful. They unpacked, hooked up and explained some of the navigational features and options of the TV. Great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good TV installation experience from Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer arrived in a timely manner and completed the installation efficiently. He programed my Tivo remote to operate the new Sony TV and linked my WiFi.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech was very knowledgeable and professional. I couldn't be more satisfied. He took his time explaining how he was hooking everything up and then showed me how to work it all. I highly recommend this service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent did a great installation and ordered a bracket for my other TV and had a team member bring it to make the entire installation complete and exceed my expectations
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
big screen install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were professional, knowledgeable, and easily helped with connection and setup. experts!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad guys set up the tv quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys were professional and kind! They made sure I was comfortable with the tv showing me every platform it had and whether or not I had any further questions or concerns.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the setup of our tv and sound bar.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Madam Beth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Geek Squad is the very Best. Cool Dudes with character and intelligence.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Tech fella's.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kyler & Frank did a fast efficient job, very smart for Installing TV's and Logitech remote. Very friendly and happy attitude. Will request them next time I need installation. Bev
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
