Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    very good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was on time, was personable and knowledgeable. What he did in a short time would have taken me a day as I didn't have a clue. It was well worth every penny. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,great price,great TV wonderful way to watch a game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pride in thier work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents went above and beyond to safely install the 85 inch I am highly impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy's came in very professional. Spent three hours getting unit mounted and fishing all the connections. Well worth the price for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed television quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives delivered television and connected necessary equipment. They were very friendly and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Teck.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teck. was polite, professional, and efficient . He also was very patient in explaining and showing me how to operate the remote. The service is well worth the cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Worth The Cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek brought in the new TV and hooked everything up including a sound bar that we had. He made sure we understood things and cleaned up all the trash before he left. I can definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG 55 IN. TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my LG Smart TV. I also purchased the sound bar with 2 speakers and a sub woofer. I had the Geek Squad come out to install everything and they did a great job. Thank you Best Buy, you're the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The square instaled my TV and sound bar perfect. \

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The square unboxed and set up both my TV and sound bar and set up the Verizon internet . They also relocated the existing tv to a different room. I was much appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup, 56” or Larger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PROFESSIONAL / ALWAYS MAKING THINGS LOOK GOOD. GROUP IS WELL DISCIPLINE AND ORGANIZED. OUTSTANDING JOB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLEASED TO THE BONE.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Highly satisfied. Very professional, and great attitudes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home service specialist did a great job of hooking up TV and explaining everything. Best Buy was very good at keeping me informed of arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was very friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad dead of very nice job setting my TV up and was quick and neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as usual from geek squad. 4th time using best buy for TVs and high recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad duo were great installing TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were simply the best! Andrew did the technical part of the job and was excellent! Thank you to both Christina and Andrew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and helpful. Respectfully.. they explain how to setup and use the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad explained evrything and set up TV in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were prompt in the delivery and made it easy to set up the TV. Very friendly guys with lots of good advice on how to set up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and mounted the tv in a professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Fast service and friendly. Highly recommend

    I would recommend this to a friend