Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Rep.'s Set up TV in short order and were very polite and informative
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Job for 65" LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered my new 65" LG TV. Got the TV all setup with my subscriptions and showed me how to move between channels. Got my antenna setup too. They were helpful, answering all my questions. Really great service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Laptop install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad guys installed and connected my laptop, showed me how to connect to TV monitor and set up programs on my home screen. Very knowledgeable and patient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the Geek Squad techs. Will and (sorry I don’t remember his name) his co-worker arrived as scheduled and assembled my home theatre system out of the boxes they were delivered in. They set a blanket down, to keep from scratching my wood floors, wore shoe covers, and proceeded to put everything together in a timely fashion. They left NO empty boxes, paper, or trash of any kind. When finished setting everything up, they asked if I was happy with the results. Yes, I’m very happy. Great job guys.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dan with Geek Squad did some extra problem solving when setting up new Smart TV. He took time to investigate some cable issues and helped resolve. Excellent knowledge and service!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV TIME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff did a great job. Answered our questions. New (replacement) sony 65 in TV is exactly like our original TV. We definitely would deal with Geek Squad again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The agent install my TV. Quickly accurately.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent I assemble my tv and connected all the devices. It went out of his way.Let me answer all my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
very good installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV set up, connected all devices and showed how to operate, plus had me use remote to be sure I got it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected all of my devices. They also showed me how to work the TV remote for all of my devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was on time, very thorough and professional. Explained everything they were doing along the way. Answered all our questions we had during the installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quickly and great cust.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality for a low price. Excellent sound quality.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My tv was installed correctly and professionally!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sergio did an amazing job when he installed my Samsung television. He took the time to show me how to operate the tv and made sure all cables were connected! Thank you Sergio!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was outstanding and very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a very good job with the installation of my TV. Took their time setting it up and making sure I knew how to operate it
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Superb Customer Install Experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Tech was amazing and provided a superb customer service experience. He was professional, friendly and ensured everything was working perfectly with all systems connected and cleaned up. He went above and beyond and I really appreciate his dedication to providing his clients with an exceptional service! Please give him a raise!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chad and his partner are great! They came unpacked everything and set it up with ease. They know exactly what they are doing and explained what they did and how to use my tv. Thanks guys!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service and promptness. very thorough and courteous.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv delivery and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came and worked over their lunch hour Did a great job and connected to all my devices! Great job guys!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geeksquad tech were outstanding made sure everything was connected before leaving my home.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents went above & beyond. Great people & very knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was life saver!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected the two Roku's I bought for my Panasonic Plasma televisions and patiently showed me how to use them. Very happy with this service and the two agents that came to my home.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
