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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 18,772 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad came on time they said they would when they called. They installed the television set fast and showed me how to operate it I highly recommend Greek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No waiting all day!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received 5 star service from the Tech from Tyler delivering the TV and setup to our 2nd home in Hawkins Texas..i was very surprised to hese we were first on the list and set up was very professionally done..5 STAR!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WidescreenSetup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE. Our technician was knowledgable, gave instructions at a level we could understand. Took time to assure everthing was set up to our satisfaction. Made recommendations - which we took- on purchase to protect our wide screen from power outages. He was personable and polite as well. Could not have asked for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed our old television, mounted the new one, and connected everything. They answered all my questions and were very pleasant .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad duo were great installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were simply the best! Andrew did the technical part of the job and was excellent! Thank you to both Christina and Andrew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two respresentatives were skilled and knowledgeable in setting up my TV. They worked well as a team. Explanations to me about how to use the remote were clear and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL Roku install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very professional and friendly. they maintained appropriate safety measures with masks. they were efficient. i would recommend them. i would request to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional. He installed the new TV, and explained what he was doing in terms we could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the job with no trouble.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up the tv in just a few minutes, showing me how to find the settings for each portion of the picture and sound...offered good advice and helped me move my other tv to another room. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful small TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works well with just the internet. I love this smaller set. I use it in my craft room and it has a very clear picture. It is so sharp and very light and easy to move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding delivery and setup services. Setup the TV to work with our existing internet service provider using LG streaming, programmed all of our favorite network and streaming services (Appleplus, Netflix etc.) They also connected my stereo receiver, BlueRay Disc player, computer and old school Wii game. Very impressed with the performance, professionalism, and knowledge of the Geek Squad members. Very pleased. They even hauled away my old heavy tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Got It Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ser up my TV and connected me to cable. They walked me though all the nice features that the 5V has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV it is very clear and nice. The Geek Squad had it up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents installed tv,bose sound system very professionaly. the Geeks on my install were very informative and should be commended for their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sooooo worth the membership price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this plan to accompany my products. Due to lower prices at Best Buy over other retailers, it is a win win and has now paid for itself a few times over. It includes set up and packing removal. Being a new homeowner, I am so tired of having to set up my own stuff and it seemed to take me months to remove the packing. This plan is worth its weight in gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect was so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have had this service. Set up was a breeze and training was great. no guessing, just wonderful service. Quick and easy. Professional staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were friendly, knowledgeable and went over the details with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very personable. He was on time, the setup was flawless and the agent explained how to operate the Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous, prompt, and expert at their job. The first TV they brought was defective, but they took it back and replaced with a new one the same days. Couldn't be happier with the result, and at a reasonable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Independent Installation Contractors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did not have an available time on the day I needed. So I went with Best Buy Independent Installation Contractors & they were wonderful. Abraham delivered & setup my 55” Samsung Oled S95D tv . Very efficient & knowledgeable.

    I would recommend this to a friend
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