Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very good and efficient of the set up, I’m very pleased with the result. Recommended.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team took time to explain all of the features to me and connected/programmed the remote to work on several devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very knowledgeable and set up my new TV exactly where I wanted it. He was friendly and helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Our install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy. Very nice group of Geeks!! In and out in 40 minutes.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install and set up of audio visual equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both installers did an outstanding job of setting up my audio and video equipment. They explained all of the features - and how to use the equipment.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very helpful installers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a great job of mounting it on the wall and connecting everything. They made sure that everything worked and that we could operate them before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad explained our TV and Sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were personable knowledgeable and communicated clearly, answering all our questions about our TV and sound system requirements and possibilities.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thanks to the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad couldn't be better. On time and competent. Set up the new TV and answered questions about another TV. Thanks!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set everything up and got everything connected correctly. Very friendly and provided excellent customer service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love the GeekmSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad arrived on time and set up my new Tv. They even took away all the wrappings squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installer very nice men. I would recommend the Geek squad when buying something you might have a problem setting up. I am so glad I bought it from Best Buy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both Justin and Itzander did a great job setting up the TV. Cleaned up the rubbish after. Justin explained & demonstrated on how to use the control.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad support!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A member of the Geek Squad came to our home and helped us to setup and understand how to operate our Sony Smart HDTV. This is our first flat screen television purchase, and the assistance was greatly appreciated!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly people, knowledgeable of product. Hooked everything up for my wife.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation with Excellent proffesinal work. Thank you.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Bom geek squad, the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the bom. Helped me install all my fav shows n networks.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was fast and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and explained everything I needed to know.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wall mount 85in Tv for a clean look.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Geeks come out to mall mount my two new 85in Samsung TVs to the wall for a clean look.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. New TV was delivered, set up and technician programmed remote for all needed items. He explained it all and demonstrated until I had it correct.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad professional and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up the tv professionally with regard for my home.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
