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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great LCD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Smart features allow lots of flexibility on what and how to watch favorite shows. Color and contrast are excellent and make looking at local shows, DVD's and other media a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very profession and had my tv mounted to wall and ready to watch in short order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comprehensive help.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent explained everything well and had me try it. He also provided some computer assistance while he was here and made sure the removal of old equipment went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad came in and were very efficient when setup the new television. The options of the television were explained very well. All my questions were answered sufficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was moving from one apartment to another and the moving company was supposed to take care of the 55” TV which was mounted to the wall. Turns out they weren’t sure how to go about it & told me I’d have to get someone else to move it. Geek Squad to the rescue! Since Geek Squad was the company that originally delivered & mounted the TV in the first place, I had them come & take it down, deliver to the new apartment, and hook everything back up. So much stress relieved having this task taken care of in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad mounted all my TVs and connected my other devices to the TVs. They did an awesome job and didn’t take long putting the stands together and connecting everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast. The Geeks were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time - as a matter of fact early. The set up my TV in a timely manner, hauled off my old TV and were very patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who delivered and installed our new TV (Dan and Bryan) did an excellent job. They were quick and efficient. They explained everything to us. I would definitely recommend the "Geek Squad" to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad continues to impress! They called ahead and were on time. They were professional and courteous, doing a great job and showing their work, answering any questions before leaving. And, they cleaned up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who did this for me explained what he was doing as he did each step and even told me if i had any issues to just call and reach out perfect assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Man Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who came was very polite, respectful and knowledgeable. Did the install and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1 ok but Geek Squad #2 was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad #1 setup our new TV and moved our old TV to another room and set it up for us. We wanted to use only one remote, but this squad could not make our Uverse remote control everything and left us using 2 remotes to watch TV. Our salesman recommended the Harmony remote, We ordered it along with a Sony soundbar and Geek Squad #2 set them up and resolved our remote problem so that the Uverse remote handled all our electronics. We returned the Harmony remote for credit. Our #2 Geek Squad was top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 wonderful techs. Hooked the TV very quickly. Stayed until all our apps worked and answered all our questions. I think they did above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped this disabled senior tons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up Roku TV and helped explain it to me. Linked my existing Peacock account to Spectrum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very happy customer. Installation was fast, secure they explained me how to use the remote step by step

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computor experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called your Geek Squad because I was having a few problems with my computer and I talked to Agent Miquel and he was fantastic' He was very patient and knowledgeable and I let him get into my computer by remote and he solved my problem within 30 to 40 minutes plus he found other issues on my computer and fixed them also. Thank god we bought the Geek squad service menu, it is well worth it, And your Geek Squad has the best experts ever. Everyone is very Pleasant, Courtest, and knowledgeable. and I trust them 100% to do any work that I need to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evelyn and Mike were the installers Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job and set up was fine ,I have a syncing problem which we feel is a Spectrum problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NewTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my new TV quickly and explained all options and different channels and how to find them and use them properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came the next day to set up my tv and did it quickly.

    I would recommend this to a friend