Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys really know their stuff, they did a great job of setting everything up, spent lots of extra time to make sure everything was just right, and made some awesome suggestions to make things even better!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Agent knowledgeable, patient and kind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mu agent was wonderful--pleasant, kind, knowledgeable and patient. He had to problem solve and he was very much able to do so. We were at the end of his long workday and he never hurried, giving the same service he would have given if it has been earlier in the day.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GS guy Ryan was awesome and connected everything quickly even when we had to figure out another way! Demonstrated how to use all new stuff very clearly! Definitely worth the money!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent 4k tv set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job setting up our new 4k tv getting internet hooked up and the other internet based apps. Glad we had the Geek squad to the set up..saved alot of time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Brian, was great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brian came is on time, set it up quickly, showed me what I needed to know and more, made my entire setup more manageable and neater. I could not be happier with his work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed with no problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered, set up, programed showed me how to set up Netflix. Wore masks , shoe covers, took old tv, all wrapping from new tv. Polite, easy, helpful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very helpful Moved and Install the new television Set up everything Internet It's very Job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent -Recommend you ask them to leave the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and set-up was excellent. (I should have asked them to leave the box so I could have returned the tv and ordered a different one).
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and couteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two young men delivered our new 60” TV, installed and set up with our cable. Explained and set up AmAzon and Netflix. Hauled away old TV and did it quickly, efficiently and with a friendly attitude.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Always good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good service with a smile even lol two guys that help me out we're very informative and knowledgeable just overall helpful and answered all my questions and then some I would always recommend geek squad
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is First Class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were first class. Handled everything quickly yet correctly. Explanations for "how to" were concise yet thorough.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and patient with us. Arrived on time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was great he explained everything to me but he said not to change the picture m
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tvassembly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians, Carlos and Michael did a great job getting me set up with my new TV and stand. Very friendly and professional!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed my new TV correctly and timely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They showed up on time with face masks and shoe covers. they installed my TV correctly and in a timely manner. They also reconnected my surround sound. Great job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are so great! They always know what to do and how to fix any problem you have, I highly recommend using them!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was excellent. The techs arrived on time, quickly set up the TV and ensured all of my streaming services were connected.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time , excellent know how of TV setup, very happy to have Geek Squad service setup and delivery
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Just what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was notified by phone when the technician was on his way and a estimated time he would be at our house. He was right on!!! Very professional and polite. Did a great job and did a clean up after he was finished
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Yay!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted the tv and connected all the devices to it as well!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
