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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK service notified me when they were in route. Arrived on time. Went right to work. Very efficient. Had it set up very quickly. Offered to haul off the old TV. Courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the 2 techs. So helpful. Made sure I knew how everything worked. Got all the extras, like blue-ray player, set up and working. They were so worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service was phenomenal! From start to finish they were consummate professionals and did everything! Set up, test etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rodney+++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rodney was great to work with,... and we live in a not so convenient location,... see other general review for more accolades!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Super Heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan, the Geek Squad representative, was absolutely wonderful! He was very considerate of my technical challenges and walked me through everything I need for my best viewing experience! The set up of my new Samsung 33” was smooth and perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was timely efficient and courteous she set up and explained operation very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came were awesome.....the best part was they hauled away an old large Sony TV that was very heavy. They also helped me understand the interworkings of the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker was very polite, capable and professional, did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent installed a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent acted with courtesy and was knowledgeable and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV set up review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, did the work, and answered every question I had. They were on time, and did not take too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV sooner than expected..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived sooner than expected! removed my old TV and mounted my new to wall. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek sq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician very professional. very knowledgeabl and worked quickly..very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job the TV works amazing now! It's definitely worth the money to have them put up the TV in programming and not afterward about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv with excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and made all my connections. They were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek Squad Employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad members were Extremely helpful in setting up my TV as well as explaining the features of my LG TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fan for Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad install and mounting was prompt professional and friendly. Great job.. Glad I joined Geek Tech Club!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup and instructions given.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent an amazing person out for our delivery and setup. He was polite and gave us instructions we understood. He didn’t seem to just hurry through but gave us time to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. Installed our new TV and helped pair all our devices to it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick steup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 55 in TV set up. The agent was professional and friendly. He let me know what he was doing and why as he did things. He had no problems if I asked any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is excellent. They were nice , professional, clean and very detailed in installing all of my products.

    I would recommend this to a friend