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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 18,772 reviews
  • Rated 5 out of 5 stars

    GEEK Squad is great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them do two separate installations. Was so impressed with what they did with my 80 inch in the living room, had them out a 65 in in the bedroom. Great installation. Everything hidden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a good job setting up the tv , putting it on the tv stand and hiding all the wires .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no owner`s manual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Geek Squad gentleman installed my new 50 inch Vizio Quantom M tv I think he might not have unpacked the owner`s manual. Can you help me to get one?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous! Price for total tech worth every penny, they came on time, did the set up, explained it all. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped this disabled senior tons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up Roku TV and helped explain it to me. Linked my existing Peacock account to Spectrum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice, cleaned up after themselves and helped me by explaining everything to me. Set it up the way I wanted and I even called them a few days ago and he explained how I could get to video 1, in order to watch my tape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, clean and fast.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew was in and out in abut an hour for two tv's No problems, just fast clean and efficient service. You will enjoy your tv on the wall, it looks and sounds great. I am very happy with both of mine............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV with professionalism and troubleshooting with setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came on time he unmounted the T.V. from wall. He left wall nice and clean. He put the stand back on the T.V. excellent job done by the geek squad technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom installed my TV efficiently and instructed me in how to use the different devices connected to it. I fully understand how to use my electronics thanks to his patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and set up of audio visual equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers did an outstanding job of setting up my audio and video equipment. They explained all of the features - and how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were professional and Knowledgeable. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, He took his time explaining all the TV features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew communicated with me regarding time of delivery and set up. They were professional, informative and knowledgeable about our TV and followed safety protocol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Demonstrated Expertise and Results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a problem where our home theater no longer transmitted video and then audio for our cable. I diagnosed it as potentially an ethernet cable problem. However, I wanted a second opinion and the Geek Squad tech came and determined that the converter box (IP to HDMI) was potentially the cause. They further analyzed and determined that the cable needed to be spliced. In the end new converters and cable re-splicing addressed this vexing problem, The tech demonstrated good debugging and communicated clearly what was being done. The result was great including reprogramming our universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED C1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional delivered and setup my LG tv and showed me how to use all the settings. I would recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad and his partner are great! They came unpacked everything and set it up with ease. They know exactly what they are doing and explained what they did and how to use my tv. Thanks guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was outstanding!! Set up the tv got all channels downloaded and spent extra time with my brother to show him the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Installation Services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are really the best. They are careful, courteous and very clean. They hide all the wires and double check the set up is exactly to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about how great this service was. While I am sure we could have installed the TV, having people who do it all the time and were in and out in no time was worth it. We know the TV is secure and they answered all of our questions.

    I would recommend this to a friend
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