Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time and courteous . He had my TV set up and running in no time. This is why i choose Best Buy and the Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was life saver!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected the two Roku's I bought for my Panasonic Plasma televisions and patiently showed me how to use them. Very happy with this service and the two agents that came to my home.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both Justin and Itzander did a great job setting up the TV. Cleaned up the rubbish after. Justin explained & demonstrated on how to use the control.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my TV and made sure I knew how to work my remote. He was extremely knowledgeable and helpful!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Install Crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen who set up my TV were courteous, friendly and professional. They were able to synchronize the remote with the AT & T U-verse remote seamlessly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Job Guys ! Professional , on time and respectful of my home and the people within. Technical aspects of the installation were excellent.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
better picture than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE FIRST GEEK WAS POLITE BUT THE SYSTEM DID NOT WORK AS IT WAS SUSPOSE TO AFTER HE LEFT. A WEEK LATER ANOTHER GEEK CAME TO THE HOUSE AND REDID THE WORK THE FIRST GEEK DID AND NOW THE SYSTEM WORKS AS IT WAS DESIGNED TO . BETTER PICTURE AND SOUND. THIS WOULD BE A 5 STAR REVIEW IF THE SECOND GEEK HAD SHOWED UP FIRST.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV easily!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. They knew their product. TV was set up and tested. They answered all my questions and left my house nice and clean.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
One Man Band
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man who came was very polite, respectful and knowledgeable. Did the install and answered my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great guys they walked me through the setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly helpful and knew what to do and helped me set up my Samsung account and TV setup. Thanks so much
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad explained our TV and Sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were personable knowledgeable and communicated clearly, answering all our questions about our TV and sound system requirements and possibilities.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GREAT PROFESSIONALS -- NO WORK FOR US !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WE GOT THE SERVICE WE WANTED -- JUST CLICK ONE BUTTON AND THE NEW TV COMES ON -- WE DIDN'T HAVE TO DO ANYTHING ELSE -- THE SET-UP WAS PERFECTLY DONE. THANKS!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad is Number 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The members of the geek squad team were excellent. Very knowledgeable and went out of their way to make everything work perfectly!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Jimbo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was great. Second time I’ve had the same team. Knowledgeable, friendly and fast. Can’t say enough good about my experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV set up was outstanding.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tha individuals who setup my TV were outstanding and very polite. Kyneddy Spelling is wrong.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Exceptional Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was exceptional in their delivery and installation of our new equipment!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv with excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my TV and made all my connections. They were awesome.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a great service and have been happy both times I have used them!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents setup and connected to most my devices. Came back next day to fix sound bar problem.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very courteous and knowledgeable. I had a minor problem that cropped up after they left but the returned immediately and fixed it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
