Customer Ratings & Reviews

Geek squad is excellent. They were nice , professional, clean and very detailed in installing all of my products.

Tech arrived on time, extremely courteous and knowledgeable. Installation was virtually seamless. Showed me how to use my remote etc. Couldn't be happier and everything is working perfectly.

The geek squad got right to unpacking my tv. Installed all my accessories and made certain they were operating properly and that we knew how to operate them.

I live in Fla & I purchased a 50” TV for my daughter in Colorado, who just moved into her new apt. She lives on the 2nd floor & I was so happy to know that Best Buy would deliver and hook it up for her. She said they were very courteous to her & friendly to her new puppy. Geek Squad is the reason I prefer to purchase all my electronics from Best Buy. They have always come through every time I need them. Best Buy Products, Geek Squad & Customer Service are truly the Best!

They were in and out in record time and did an excellent job installing my TV.

The service was great. The Geek Squad Guy was very personable and knowledgeable. Cant say enough about the entire service.

These two gentlemen were great - they showed up, got my new TV up and running, and took away my old TV. I couldn't be more pleased with their customer service.

Prompt arrival of installation team and courteous, thorough installation of my new tv earn a 5 star from me. Highly recommend.

I needed assistance getting my tv and other video components all hooked up and running smoothly. A geek squad member came over and had it up and running quickly. I appreciate the service they offer.

Guy were great. Professional. Clean. Removed all trash on time. Ran through quick set up. Wonderful. Upset had to pay even with total membership.

Installer was very meticulous in setting up our complicated system and did a great job in explaining the operation of the product when he finished.

The guys arrived on time and did a great job of putting everything together. They were very professional and polite.

The agents set up my new TV and updated the apps that need it including my router and explained that I could use the same remote as I had for my previous set.

My agent was super professional in programming my remote to operate exactly as I need it. It's so awesome to be able to control all of my devices with only one remote.

Agent did everything necessary, including a bit of tweeking and training for us old folks. Danny I think it was....and took the old TV away.

Isaac and co-worker(sorry...cannot rem his name) installed tv, sound bar and connected everything. They were friendly, efficient and helpful. They answered our questions and took time to make sure we were happy with the install and understood all instructions. Great service!

The technician was outstanding very professional on time and very kind wit my in-laws. He knows what he is doing.

Agent James did a fantastic job setting it up. He was very knowledgeable and polite. You should give him a raise.

Mike did a fantastic set up and gave clear instructions on usage!

Geek Squad set up my new Sony 65x85j to my existing home theater. Easy set up to my Denon receiver, Harmony remote and Roku.