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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 18,772 reviews
  • Rated 5 out of 5 stars

    Great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was very knowledgeable and quick . Gave great advice . Showed up on time and very professional. I would recommend hem anytime .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my t.v. and put in the new one and connected it. They were very professional and helpful whennwe asked questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek sq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician very professional. very knowledgeabl and worked quickly..very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast quality Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in record time and did an excellent job installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very happy customer. Installation was fast, secure they explained me how to use the remote step by step

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared was great, came in assessed the area where the TV was going to go. Installed the tv and set it up. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was right on time and extremely patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your tech guy called ahead and was on time.......he carefully explained how the television 65 inch Samsung worked and went through the features. He was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely efficient and courteous. They set up my TV and made sure everything was working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job of mounting it on the wall and connecting everything. They made sure that everything worked and that we could operate them before they left.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TVs are now Big Computers. Test before they leave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in the center of the wall. It looks great. Do not let the technicians leave until you turn the TV on and off and ensure it it correctly connected to all peripheral devices you may use, like a cable box. You may be want to cut the cord but ensure the TV is working properly. There are no directions so watch You Tube videos before installation to understand your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents here on time. Very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad setup and calibrate my TV and BlueRay player nearly 5 years ago. They were very professional and knew their stuff! Pay a little extra and have the Geek Squad set up electronics for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't geek squad was 3rd party installers. Was very professional and fast, routine definitely down to a science.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JeffTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JD & team was amazing. Super polite during delivery, installed on outdoor patio home exterior wall. Detailed during setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Tech comes thru again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG C1 55” TV was delivered today right on time! The Geek Squad tech was very knowledgeable and installed my new TV without any problems! He showed me everything I need to know about the functioning of my TV! I am very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a excellent job setting this all up Had to drill in the wall and made no mess. We were absolutely impressed with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV and got it going. Very nice and handled everything with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my TV, sound bar and cable connection and in minutes I was watching a movie. The agent took time to explain how to access menus on the TV, as well as, the sound bar. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers made quick work of the installation, and then spent the majority of time teaching me how to use the system. They were patient and extremely helpful. I am so glad I had them install it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV efficiently and in a timely manner. They also connected other devices. They friendly and answered all my questions. Good ambassadors!

    I would recommend this to a friend
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