Customer Ratings & Reviews

Agents did a fantastic job setting up my new tv! Highly recommend!

The geek Squad Installed my new TV and hooked it up to all the devices that I had including my hearing aids and DVD player.

Part of the Totaltech package I purchased. These guys know what they are doing, so why not let them

With all the prep work we did the guys chores went very quickly. A bit too quickly since they were racing to the delivery truck in just over a half hour. We had hoped they would setup the picture to it's optimal performance. The installer said that the direct TV system took forever to reboot. So we were left with the challenge of getting the most from the display. In the end it worked out. We are constantly blown away by the exceptional vision our qm8 puts out.

Quick and efficient!xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Two geek squad guys had my 65” Sony tv carried upstairs and hooked up in record time

The 2 men were very organized and very neat. They were very nice and cleaned up after the install.

The agent was on time and completed the installation and hook up easily without any issues. The agent was very familiar with the installation process and as setting the TV

Very Good. Fast and efficient setup. Clean with all waste material removed. Hauled away my old TV too!

The agents set up my logi remote to provide easy access to Smart TV and a new Sony DVD player.

We had an excellent experience with the installation of our new Sony 65 inch TV. Great service

Used prior to this purchase, excellent service. Efficient service. Reliable and informative

The installer came when he said he would, politely and competently helped me get access to all my streaming on the new Smart TV, even though I do not understand these connections. Very quick and helpful and I am loving the quality of the new TV. My only disappointment was that it took over a week for the Geek Squad to schedule my delivery and installation that as a 78year old arthritic woman I could not ever bring home myself.

Agent came in, reconfigured equipment as needed, was professional and efficient. Helped make sure everything was labeled and in working order, situated where we needed it.

Great cistomer service, completely installed the tv

This was included with my total tech. It was a must since my 77 inch tv is so large. They did a good job.

Great set up. Courteous and efficient. Would recommend

The Geek Squad Agents were absolutely outstanding. They were patient and answered every question.

My geek squad member was on time, polite, thorough, knew what he was doing, and took the time to answer our questions and make sure we were comfortable with the TV before leaving. Totally satisfied.

Quality customer service and care still exists! The technician arrived within the time window of the scheduled appointment, even calling me when he was about 20 minutes away. I received a thorough and understandable explanation of what was going on with my TV, and also given some recommendations. He also helped me upgrade the TV software and sync my remotes. I am not a tech savvy person, so I so appreciate it when someone who is takes the time to educate me, without making me feel like an idiot. I can always count on Geek Squad representatives to be kind and helpful!