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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 18,760 reviews
  • Rated 5 out of 5 stars

    65' Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 65' Smart Samsung LED. I love the picture and it works great with my Cable Company. The picture is clear & the Smart TV apps & channels are fun to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another amazing Geek Squad installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV and get up my sound bar in just a few minutes. Then he made sure everything was working properly and took the time to make sure I knew how to use my new TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad enhanced our usage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and covered the important steps for basic set up and usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy simple quick installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a tech support member I would definitely recommend highly trained tech to install your tvs. They know what they are doing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was timely efficient and courteous she set up and explained operation very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup and connected to most my devices. Came back next day to fix sound bar problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was competent and friendly. He quickly got to work, installed the wall mounts and connected the TV's. He was very patient and made sure I knew how to correctly operate the remote and television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completes sale with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men were superb setting up my new TV and reinstalling an older one in a different location. They were polite, informative and efficient. Very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied complete hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time. Dismantled my old tv, installed the new and hooked up the DVD player, cable box and old sound bar. Plus my old tv was hauled AWAY. SORRY ABOUT THE CAP LOCK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $99.00 to have Geek Squad hook up my Sony 3d 4K 64.5 uhd tv well worth the price . These people know their stuff. Highly recommend them to set up your tv , sound system wifi everything that has to do with home entertainment systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up when they said they would. They quickly setup the new operation, with little mess and great care. I appreciate the efforts they took to set it up. I have physical limitations and I didn't have to do anything. They were in and out within 20 minutes. So efficient. Everything was aet up and operated immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and informative. Had it set up in no time and had a lot of info on how it all works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first guys to do the installation were great and knowledgeable. They did a professional job with now damage to anything and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up our tv and taught us how to use it. Excellect service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth and I am very happy. Installer explained everything, I'm very new to this system And could use another tutorial, Ha, Ha but he explained everything and was very thorough, I love everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 65" LG B8 tv and a Samsung 3.1 soundbar. I had the Geek squad set up both. Two techs came out and had tv and soundbar up and running in about 30 minutes. They answered all of my questions before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set-up of the TV was terrific. We could not have handled it without them They helped set up our DVD jukeboxes and everything and even told us about an USB that plugs in and makes things work better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians arrived on time, were curtious, and set up my TV on no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was very pleasant. We talked about the t.v. and how it works and how to take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USE THEM ALL THE TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COULDN'T HAVE BEEN TAKEN CARE OF ANY BETTER. EVERYTIME I HAVE HAD TO CALL ON THEM TO HELP ME GET STARTED, THEY ARRIVE ON TIME, TAKE CARE OF BUSINESS AND BEFORE THEY LEAVE THEY MAKE SURE THAT I KNOW WHAT I'M DOING WITH A NEW PRODUCT!!!!!

    I would recommend this to a friend
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