Customer Ratings & Reviews

the agents connected everything correctly and were very friendly. will use them again when needed

The Geek Squad guy who came to set things up and fix some issues for us did a great job! He made sure everything was working, taught us how to use the equipment and made some great suggestions.

Excellent service and the TV is very nice for the size that I needed. The Geek Squad did an excellent job of install and set-up

The Geek Squad setup TV. They were very professional and nice. Did a wonderful job.

The 2 gentlemen that delivered my TV and performing the setup were very efficient and knowledgeable. They also hooked up my xbox & bluray players very quickly. Super job guys!

Installers were fantastic. After setting up new TV and Sound Bar they provided detailed instructions on operation and use of the units and remotes.

They did a great job. I never would have the patience to do such a complete set up.

Agents set up my TV and then answered all of my questions and where very helpful.

The guys were responsible, respectful, wore there shoe booties. Very friendly and also very knowledgeable. They were quick. They deserve a raise.

After the installation of the TV, Alex came back to install an adapter for my headphones. He is such a patient and kind person. He helped me a lot!

The Best Buy store in Waterloo, Iowa installed this TV at my mother's home. She said they showed up on time, installed everything, and carried out the old dead TV and boxes. She was very pleased!

The agents were extremely helpful in bringing my new 70" TV into my apt, setting it up, and plugging everything in. They called in advance to let me know they were on their way and worked quickly to get my new tech set up. They were even able to answer a tech question I had about another device. So friendly and efficient!

Best Buy Geek Squad arrived within the designated time to deliver and set up my new TV. All was done quickly and efficiently. It was a worry-free process for me and worth every penny.

Gret service and great folks to work with. I would use them everytime

we are very pleased with our new set. Picture and sound are great, a very noticeable improvement over our old set.

My TV was installed by a 3rd party not a Geek. He did a good job but was hard to understand. The installation was good, but explaining the setup was a little problem.

Could we have set this up ourselves? Yes. Could we have taken it upstairs? Yes, but why when you know it will be set up right and in place without hurting your back?

Agent was knowledgeable, professional and efficient. We were pleased with the quick installation and would recommend Geek Squad.

The agent was pleasant and programmed our universal remote so easily. He answered all our questions. He did a good job.

Quick, easy, and friendly installation! Got to use my new TV right away!