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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 18,772 reviews
  • Rated 5 out of 5 stars

    TV Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents got it all set up and explained everything, well pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to set up our TV we on time & did a gret job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Get Squad on you team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new LB C2 65 inch tv and wanted to make sure everything is connected correctly including to my surround sound system. The Geek squad came a did a masterful job of connecting everything and setting up the picture for me. Then gave a nice training lesson on how to use my new smart tv (since this is my first smart tv). Glad to have the Geek squad there to support me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included with my total tech. It was a must since my 77 inch tv is so large. They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost for a 85” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors are great, professional and friendly. The tv is heavy but not crazy, it’s more the large size makes it difficult to handle. Let the movers handle it so if anything breaks you’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Technician was GREAT

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered and set up my tv, taught me how to use it. He was great. I love being able to have this as part of my total tech support membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv to the wall and connected it to our streaming services. They did a great job and had it all set up quickly. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV very quickly.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and very helpful. He knew exactly what needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech was a professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech tech was on time, knew what he was doing, polite explained everything so I could understand what was being done. He was a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad Team!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did such a fantastic job for us! Very professional and great at problem solving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV quickly and installed all the other devices to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. Delivered and set up my TV and did a great job. Made sure it was centered on the stand and was very careful of the product. Explained the TV and how to use the remote. First smart TV I have ever owned so was ignorant of how to use one. Even help me chose the best surge protector to use as I had several on hand. I think they were great and glad I went with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake the installer was amazing in every way. Professional , knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung SD90 delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did their job as I expected. They were courteous, professional and answered all my questions and demonstrated the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new Sony 65x85j to my existing home theater. Easy set up to my Denon receiver, Harmony remote and Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed in a very professional manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the geek squad. person who installed my tv was very polite and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs all my televisions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad numerous times and always happy with their service. They take the time to do ot right and don't rush in and rush out. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt arrival of installation team and courteous, thorough installation of my new tv earn a 5 star from me. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my T v to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent- the sound is outstanding- would highly recommend this television

    I would recommend this to a friend
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