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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and they did a great job! They arrived on time and we’re done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swuad mounted my tv on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely nice. Knew what they were doing. Were patient And explained things to me. A great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and set up experience. Thoroughly covered how to operate my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who setup my neww Android Hisense TV were super knowledgeable and nice. They worked quickly and efficiently to install my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries expert set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just let the trained tech experts set up TV and explain how to use your TV control instead of spending time and frustration. A definitely worth addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my kitchen appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel and his team did a great job installing my kitchen appliances and giving suggestions on where to hang my range hood. My dishwasher was a little bit of a challenge to install but they were able to figure it out. I really appreciate the care they took to being careful installing everything. My appliances are beautiful. Love how quiet the dishwasher is. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sauly Likes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional everything got done all at once from installing my tv and my soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and programmed our new 65" Samsung QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were knowledgeable and efficient. Unpacked new TV, connected all components, programmed the new set and hauled away packaging. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to do my install where great! Very nice, knowledgeable and willing to answer any questions, from anyone! Made awesome recommendations also! I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv quickly and was in time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted by TV and installed it professionally. Also suggested I get an updated cable box to except 4K video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Agent Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to set up my TV was Nolan Twiss. He was fantastic: very personable, knowledgeable, kept me informed before his arrival, very helpful. I can't say enough good things about him. You need to definitely keep him!! Setup was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents got it all set up and explained everything, well pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech changed the hook-up and programmed the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech re-routed the internet cable and set up the TV very quickly and went through the menu sequence a couple of times to ensure I understood. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV very efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and set up my TV quickly and insetructed me on how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and were professional and set up everything in no time, took away the boxes and I was good to go. Not being tech savvy and no desire to be, loved eth service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Delivery and Setup is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and attention to detail. On time delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is reliable, third party is not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen, Dan & Chris I believe, did a great job and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Bar setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional, knowledgeable, efficient and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to set up our TV we on time & did a gret job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad assisted with mounting and set up. They also went through calibration as that is a tad above my experience level. Very knowledgeable and helpful with the process. Did a great job.

    I would recommend this to a friend