Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TOO GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ITS GOOD ITS AWSOME I LOVE IT I LOVE BEST BUY I LOVE GEEK SQUAD
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great service on installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.next time you buy anything with great value I recommend to buy the service offer best buy and they are professional to installation and fast alp explain everything to you how it work
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that set up my new TV was great, Had a problem but they were able to fix it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Installed quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice guys. They were very professional. My TV is wobbly on the swivel stand, so I am going to request they come by and check it for me again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Squad installed TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The squad brought the TV to my home and set it up and took the older tv away. They did not plug the tv back into my surge protector. Had to reprogram the remote. Everything is working fine now, I'm glad I didn't have to try to install it myself.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team set up tv with minimum fuss and did a high quality installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV wall mount install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that installed the flat screen TV wall mount and ran the wiring through the wall could not have been nicer. The install was perfect and they cleaned up after themselves!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek squad excellant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agents did an excellant job setting everything up and getting me running
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good! TV is great and Geek squad did nice job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very professional and worked very quickly. Also explained the features of the TV that I had questions about.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
RESPECT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional Service. Knowledge, Skill, and Attidude makes the Geek Squad Exceptional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Moms new TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Donald was awesome. A great experience on the purchase and installation.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad quick fast and on time! Excellent service and very knowledgeable
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on-time, quickly set my new tv up, cleaned up the mess & hauled out my old tv's to recycle, were clear on basic setup and were courteous.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to have my TV connected to my sound system. That entailed taking it off the wall, not a 1 person job. The tech knew what he was doing, got it done in minimum time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation. Went above and beyond. Would recommend them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did mu setup with excellence!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely wonderful! The team was on time and professional and did a thorough job of following up to make sure everything worked as set up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Rnjoy the geat color amd sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy our new Samsong TV. Sound and color are really sharp. Do not like the new remote control. Too confusing. Enjoyed the Geek team. Took lots of time with us. Very polite & helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thanks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for your service. The men installed this quickly and earlier than expected.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual Geek Squad did a great job with the setup of my Roku TV. I probably could have done it myself but the extra benefits of purchasing the Geek Squad service are more than worth it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
