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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 18,776 reviews
  • Rated 5 out of 5 stars

    TOO GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS GOOD ITS AWSOME I LOVE IT I LOVE BEST BUY I LOVE GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    next time you buy anything with great value I recommend to buy the service offer best buy and they are professional to installation and fast alp explain everything to you how it work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up my new TV was great, Had a problem but they were able to fix it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice guys. They were very professional. My TV is wobbly on the swivel stand, so I am going to request they come by and check it for me again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad installed TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad brought the TV to my home and set it up and took the older tv away. They did not plug the tv back into my surge protector. Had to reprogram the remote. Everything is working fine now, I'm glad I didn't have to try to install it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up tv with minimum fuss and did a high quality installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that installed the flat screen TV wall mount and ran the wiring through the wall could not have been nicer. The install was perfect and they cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did an excellant job setting everything up and getting me running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good! TV is great and Geek squad did nice job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and worked very quickly. Also explained the features of the TV that I had questions about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RESPECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional Service. Knowledge, Skill, and Attidude makes the Geek Squad Exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moms new TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donald was awesome. A great experience on the purchase and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad quick fast and on time! Excellent service and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on-time, quickly set my new tv up, cleaned up the mess & hauled out my old tv's to recycle, were clear on basic setup and were courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have my TV connected to my sound system. That entailed taking it off the wall, not a 1 person job. The tech knew what he was doing, got it done in minimum time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Went above and beyond. Would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did mu setup with excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! The team was on time and professional and did a thorough job of following up to make sure everything worked as set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rnjoy the geat color amd sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy our new Samsong TV. Sound and color are really sharp. Do not like the new remote control. Too confusing. Enjoyed the Geek team. Took lots of time with us. Very polite & helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your service. The men installed this quickly and earlier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Geek Squad did a great job with the setup of my Roku TV. I probably could have done it myself but the extra benefits of purchasing the Geek Squad service are more than worth it.

    I would recommend this to a friend