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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS guy Ryan was awesome and connected everything quickly even when we had to figure out another way! Demonstrated how to use all new stuff very clearly! Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were excellent and showed me how to navigate and set up our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two people came to set up my 65" LG tv and all went well. They were on time and they set it up quickly and showed me how to use it then they had me show them I could use it which was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an install for my grandfather in his 90's. He was very happy with the service and liked that the installer also hooked up his DVD player as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" SONY .....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY KNOWLEDGABLE AND PROFESSIONAL. ACCOMPLISHED SET-UP IN MOMENTS THAT WOULD HAVE TAKEN ME POTENTIALLY COUPLE HOURS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did set up. Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad setup TV. They were very professional and nice. Did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of a sony 49" LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent ( alex ) from the geek squad was fantastic ! he made the whole process go smoothly. including installing the DVD palyer and my satalite TV connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my 65 inch tv and connected it to wifi and the internet. Made all the necessary adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in unboxed the tv hooked up my cable system and then showed me how to use it. They hauled away all of the trash and my old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt, I could not have done the installation without the help from the technician, George. He did a phenomenal job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the people who installed my TV were knowledgeable and explained things to me so I was comfortable using my TV when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TVI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was quick and efficient. Very satisfied with his work. Nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job the TV works amazing now! It's definitely worth the money to have them put up the TV in programming and not afterward about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and professionally performed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and professionally performed for our TV installation and stand assembly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very meticulous in setting up our complicated system and did a great job in explaining the operation of the product when he finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really knew his stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with my set up guy. He connected my youtube and youtube tv apps also. He knew the tv menu like a pro. Super nice guy, professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my apps up and running and even connected an antenna I'd purchased from a competitor. Explained menus and remote for my new big screen TV. Weren't rushed or condescending. Great service and well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech thoroughly reviewed all of the potential causes of the constant buffering and was able to mitigate the problem. She also made se eral recommendations if it occured again. She was well informed,polite, and professional. Our streaming services have imoroved dramatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad on many occasions. Whether it be on the phone when they work on my computers on when they come in person to install a new purchase. They have always been personable and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are not techies......Don't think twice about having your big screen tv set up by the Geek Squad. They came in and made sure everything was up and running and gave us Smart TV 101 lessons.

    I would recommend this to a friend
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