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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 18,760 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Moved TVs, both got mounted with no issues. Area cleaned and techs could not have been nicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man connected set up and connected the system. He took the time to demonstrate several of the features that were new to me and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hdmi cable and blu ray dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dvd player is cool the remote works with the tv also. The price was alright. The cables costs more than the dvd player their length is perfect. Over all I spent less than $100 so that was really cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about how great this service was. While I am sure we could have installed the TV, having people who do it all the time and were in and out in no time was worth it. We know the TV is secure and they answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek did Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my TV and then answered all of my questions and where very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. I shopped and reviewed several different Televisions. Had Geek Squad set it up. Larger TV than I ward to do myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men brought my 65' Sony TV and installed it. They hooked it up and made sure I had everything installed that I currently watch. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! Always know I am well serviced when they come. Have all my answers and great at 'Teaching'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my TV, sound bar and cable connection and in minutes I was watching a movie. The agent took time to explain how to access menus on the TV, as well as, the sound bar. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is excellent. They were nice , professional, clean and very detailed in installing all of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, polite efficient people. Neat and carried off boxes. Set up remotes and wireless and also soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek Squad Employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad members were Extremely helpful in setting up my TV as well as explaining the features of my LG TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision: Have their crew do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend using their delivery and installation people. Your purchase will be speedily set up and experts will be on the spot to answer any questions or deal with any problems. I also found that it was most economical to load your old TV into your vehicle and take it to your local Best Buy to recycle for a nominal fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed in a very professional manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the geek squad. person who installed my tv was very polite and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Techs made sure everything was working. Set up the tv as I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and set up all the apps for my new LG TV. Very friendly and capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and set up all the apps for my new LG TV. Very friendly and capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer on time and installation was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent arrived early, was friendly, and answered all of my questions. The installation was fast and there were no problems. I plan to use the Geek Squad with my next LG TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers made quick work of the installation, and then spent the majority of time teaching me how to use the system. They were patient and extremely helpful. I am so glad I had them install it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that set up our Eeros device was very knowledgeable and got things up and running on all our TV's

    I would recommend this to a friend
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