Customer Ratings & Reviews

As usual Geek Squad did a great job with the setup of my Roku TV. I probably could have done it myself but the extra benefits of purchasing the Geek Squad service are more than worth it.

Agents came as scheduled and worked professionally to complete the assigned job.

Excellent service and support in addition to a great TV

These gentlemen were very efficient, personal, and professional.

Terrific. Set up was for a 90 year old woman who's 15 year old TV gave out. The cabinet she insisted on using was a tight fit. The guys were very personable and patient. Explained things well. She is very happy.

on time and works great.................................................

The agents did a great job installing my television and explaining how it works. It was worth the extra to have them.

The agents removed packaging and installed TV. Great work by this team. They also cleaned up after setup - a big plus.

The agents set up tv and guided us through everything. They also answered all our questions and cleaned up before they left.

The agents let me know when they were near my home and they called to give me a choice of having the TV delivered sooner! They entered with their mask on and removed my old TV and set up my new one. They also explained how the remote control worked with the Xfinity and where to go and find things. They were fast, efficient, knowledgeable and friendly! Fantastic customer service! this is why I buy everything I need from Best Buy. I brought a new Dell Inspiron Laptop also,

Guys did a GREAT job and were outstanding in informing me how to operate my new tv. Thank you Best Buy.

Great team. Had a question after they left could not reach by phone text or email, after business card was given to us.

I would recommend for $50 can't go wrong ! The agent was great and did the job quickly and right . Showed me the basics and I went from there because I prefer to know how to do myself !

The two that mounted and installed my TV were the greatest. They were congenial, courteous, kind and respectful. I would request them every time.

The Geek Squad placed the new Samsung on our ebony chest and connected all the necessary wires, etc. Works great, so far, so good!

The person who came out to set it up was very nice and he knew what he was doing only took a little while

The agents are very professional, they worked fast and got everything ready to use, 100% recommended this service.

My two guys that came and set up my TV were awesome! They did an excellent job and were very professional. My system sounds so clear and my TV is amazing.

Geek Squad showed up at the appointed time, connected everything, took away all the packaging and had everything up and running. Nothing left for me to do except enjoy my new home theater.

I have used Geek squad for several jobs with my TV sets. They have always gone beyond the beyond in service and made sure all equipment was connected and was working. We bought a vacation home in a different area from a Best Buy that I am not used to working with. This Geek squad was adequate. They did not help me with making sure my speakers were connected with my television sets, even though I bought the speakers from Best Buy also. The price for their service was a little exorbitant considering they delivered & just set up the television sets. I was disappointed with the lack of service for the price with this particular Geek squad.