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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 18,776 reviews
  • Rated 5 out of 5 stars

    Ryan was jam up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was amazing, he hooked everything up, my dad was so happy. thanks ryan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad team setup my TV and all the existing components better than before my initial installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the setup of my new tv. They were very helpful and reprogramed my MIDCO remote for the TV I moved from to my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help in getting things up and running.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents came to put the new stand together and set up my new TV. They were friendly and knew what they were doing. In and out in less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome knowledge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought my TV in with care and were courteous. Patiently explained the settings and buttons on the remote. Removed my old TV along with the new TV packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean setup. Removed my broken sony and replaced with working Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad techs set up the set in a minimum of time. Very knowledgeable and informative. They were right on time and keep us informed of their ETA. Gave valuable information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a 19 year old TV. We love our choice. Works great with a great picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv correctly and quickly f

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my tv and turned it on and gave me several bits of advice on the best way to use it. Their help was much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was expeditiously and professionally set up and expertly demonstrated with a customer oriented demeanor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek squad. They send out people who know what they are doing and never have to call them for shoddy work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service make your life easier and use the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are really pros. They delivered the new TV moved the old one for us, set up new TV, speakers, and DVD player and demonstrated how to use each component. They also removed all trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved my old TV and installed my new LG and hooked everything up. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who set up my TV were on time and efficient. They answered my questions and got my TV up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my T v to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time. They did an excellent job, and quickly had my new TV installed and running. We appreciate the good job they did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SET UP TV ON STAND IN MINUTES.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAME HALF HOUR LATE. CALLED. FINISHING UP A JOB. THEN PARKING ANOTHER PROBLEM. FINALLY. SETUP TV ON IT'S STAND. CONNECTED MY CABLES, SET MY MAGIC REMOTE, AND CLEANED UP. ALLINALL A SATISFACTORY JOB. WILL USE GEEK SQUAD AGAIN IN THE FUTURE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and effeciently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an excellent job hooking up our tv. He communicated very well and finished the job quickly. Very polite and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got everything running for us. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job! even though a bit expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a helpful, friendly guy! Hooked everything up as needed. We were very grateful. And best of all everything still works! Thanks.

    I would recommend this to a friend