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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    GREAT Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, and great work, very well done! I'm glad I used the service, as there were cords and connections I would need help to do. Got done, quick by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were prompt, efficient and friendly. They did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time courteous came in with everything he need for the setup Hooked up all my streaming devices Took garbage away with him. Kudos to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who brought my new TV was personable and knowledgeable. He wanted to assure my satisfaction, answered all my questions, and overall was a great representative for his company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as expected and better. I have no problems with the service given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ruth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Richard, came at the appointment time and did a very good job installing a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very friendly, showed up on time, set up the TV and showed me how to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people arrived on time, we super pleasant and got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, sound, color is good. The job was well pleased. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work— connected and tuned the TV to perfection. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV Stetup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my new Smart TV, brought it in and set it up. Gave me clear detailed instructions on using the remote and adding apps. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the equipment that we purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our DVD/Video player and took the time to show me how to operate it. I have had no problems with it at all. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up my tv were awesome! They got all my speakers working, linked all of my streaming apps and got them working, and even hooked up my SiriusXM. They did a great job! Very happy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper did a great job installing my LG TV and helped me with various features. Only problem I had was getting someone to come out to our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my T.V. quickly and he was on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you cannot do it yourself, use Best Buy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, courteous, and willing to help me change where he installed the TV and move another TV elsewhere in my apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team moved my older TV to different room and did an excellent job if installing the new TV and providing education on how to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW SAMSUNG 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING PICTURE WITH GREAT DETAILS. THERE IS NOTHING I DISLIKE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and neat install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was helpful and very efficient with our install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed were very knowledgeable and helped us with connecting all our devices and demonstrated how it all worked together.

    I would recommend this to a friend