Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad did the job right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable and friendly Geek guys set up my new LG tv quickly and professionally.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv install by geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents of the geek squad were excellent. Very friendly and very competent. Most techies are good only at the latter not the former.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended. Professionally installed and setup my tv with supported devices.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Enjoyed your help with the purchase and set up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well done Best Buy on the TV and the Geek Squad on set up and showing how to get the most of our new TV. Thanks
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, sound, color is good. The job was well pleased. Thank you
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Delivery and Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great work— connected and tuned the TV to perfection. Good job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
set is now a breeze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually set up my own equipment but this service was included with my TV purchase and I am glad that it did. Its nice having it set up correctly without worries of damage when handling the larger TV,
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Clean and neat install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was helpful and very efficient with our install.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great setup and instructions given.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad sent an amazing person out for our delivery and setup. He was polite and gave us instructions we understood. He didn’t seem to just hurry through but gave us time to understand.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV very efficiently.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed and set up my TV quickly and insetructed me on how to use the equipment.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was excellent and showed how to use the smart TV!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up the tv and connected everything. Then he showed us how-to operate it and made sure we didn’t have any questions before he left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Installed quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice guys. They were very professional. My TV is wobbly on the swivel stand, so I am going to request they come by and check it for me again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy way to be up and running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quickly set up TV, connected to Ethernet, sound bar, and Blu-ray. Made basic picture adjustments. Very pleased
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad replaced my TV and connected the sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents brought my replacement TV and connected the sound bar, quickly and efficiently. They were pleasant and professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fast and effective…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents removed our old tv and installed our new one very efficiently and verified that our cable box connection was working.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech arrived on time, extremely courteous and knowledgeable. Installation was virtually seamless. Showed me how to use my remote etc. Couldn't be happier and everything is working perfectly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that set up my new TV was great, Had a problem but they were able to fix it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Excellent Geek Squad experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris and Nate did an excellent job with our TV install. Friendly, knowledgeable, courteous and good representatives for Best Buy. They answered all questions we had and made good suggestions for TV care/usage going forward. A very pleasant experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys did a great job. They worked quickly and efficiently and everything has worked great
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
